BT Work Ready Traineeship - Customer Service BT

BT Traineeships are one of the UK's leading career kick starter programmes for 16-24 year olds that are not currently in Employment, Education or Training. Over a 32 day period you can expect a range engaging and well structured activities.

This traineeship requires you to apply through the employer's website.

Apply now

Traineeship details

A Traineeship is an education and training programme with work experience that is focused on giving young people the skills that employers are looking for. At its core are work preparation training, English and maths for those who need it, and a high quality work experience placement.

Traineeships help unlock your great potential and give you the work preparation training, maths and English and work experience needed to get an Apprenticeship or other job.

This Traineeships Opportunity is unwaged.

Gain working knowledge and new skills in just 32 days.

The BT traineeship programme is designed to kick-start the careers of young people, coaching them to gain a range of foundation skills.

You will be given advice and guidance from start to finish. Our experienced people will be with you every step of the way to show you our working world. So you'll start to think differently about yourself, discover skills you had never considered and you'll come out with a plan for your next steps into employment or education.

Work Placements can include

Data analysis

Report writing

Managing projects


121 engineering placement with Openreach

General office admin

Customer service improvement projects

Data Mining

  • Insight into writing a better CV
  • Practice handling interviews
  • A learning and development plan
  • An insider view of BT
  • On-the-job experience
  • Advice from BT employees
  • An accredited certificate
  • A confidence boost
  • Careers advice

Training to be provided

No matter what formal qualifications you have, if you are not in education, employment or training right now and you are aged between 16 and 24, then you could take advantage of a BT Traineeship.

We run courses at locations across the UK, with more coming up soon.

As well as learning practical work skills such as CV writing, interview techniques and confidence building, a BT Traineeship also provides a mix of work experience and job shadowing.

Extra support for English and Maths is also included where needed to help you improve your literacy and numeracy, with the chance to gain new qualifications.

  • Training provider


  • Contact

  • Traineeship duration

    6 weeks

  • Possible start date

    05 Jun 2017

  • Date posted

    02 May 2017

  • Reference number



Desired skills and what this will lead to

Desired skills and qualities

Not currently in employment, education or Training and aged between 16-24 years of age.

A desire to progress into Employment, Education or Training

What this will lead to

BT Traineeships are NOT all about BT, they're about YOU. Our BT Traineeships team will be investing their time, knowledge and expertise in all Trainees to help build your employability skills, identify your strengths and aid career planning. No matter what career path you wish to take a BT Traineeship will help increase your chances of success. BT Traineeships have helped over 1900 young individual so far and you could be next. All graduates will qualify for our alumni support period where we help you for a further 13 weeks. During this time we will be there to mentor, advise and guide you to success. BT are partnered with recruiting national and local companies up and down the UK to ensure real jobs and Apprenticeships could be available on completion.