Business and Operations Support Apprentice

ASCENDIS ACCOUNTANTS, BUSINESS & TAX ADVISORS LTD

Cheshire (SK9 5AR)

Closes on Monday 2 November 2026

Posted on 29 September 2026

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Summary

Start your career with Ascendis Accountants, gaining hands-on experience in business operations and client support. Help keep the office running smoothly, support the accountancy team and build valuable skills through your apprenticeship.

• Wage:

  £15,600 a year

  Minimum wage rates (opens in new tab)

  14 month apprenticeship.

• Training course: Data technician (level 3)
• Hours: Monday to Friday, 9:00 to 17:00. Full-time, 37.5 hours per week.

  37 hours 30 minutes a week

• Start date:

  Monday 9 November 2026

• Duration:

  1 year 2 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Answer and screen incoming telephone calls, enquiries and requests, dealing with them where appropriate or directing them to the relevant team member
• Ensure the reception desk is staffed at all times
• Welcome and greet clients and visitors, show them to meeting rooms and provide refreshments
• Check the answering machine each morning and pass messages to the appropriate staff member
• Maintain a clean, organised and presentable office environment
• Monitor office supplies and stock levels, and advise when orders need to be placed
• Manage incoming and outgoing post, ensuring correspondence is distributed or filed appropriately
• Carry out general administrative duties, including preparing documents, printing, scanning, photocopying and filing
• Manage diaries and meeting arrangements as required
• Maintain accurate and up-to-date records with Companies House and HMRC for clients
• Liaise with company suppliers, obtain quotations and maintain records of supplier and contract details
• Basic sales ledger and purchase ledge
• Liaise with clients to ensure the engagement process is completed promptly and efficiently
• Request and collect the necessary client documentation and identification, completing anti money laundering regulations
• Set up and maintain client records on company systems
• Provide general administrative and operational support to the Office Manager and Business Support Manager
• Assist with planning and organising company events, meetings and team activities

Where you'll work

First Floor, East Wing, Sandfield House, Kings Close, Water Lane
Wilmslow
Cheshire
SK9 5AR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SOLVEWAY LIMITED

Training course

Data technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Select and migrate data from already identified sources.
• Format and save datasets.
• Summarise, analyse and explain gathered data.
• Combine data sets from multiple sources and present in format appropriate to the task.
• Use tools and/or apply basic statistical methods to identify trends and patterns in data.
• Identify faults and cleanse data to improve data quality, for example identifying gaps, duplicate entries, outliers and unusual variances, including cross-checking across data elements or between data sources.
• Audit data results for maintenance of data quality, reviewing a data set once all sources are combined, to ensure accuracy, completeness, consistency and traceability from original data.
• Demonstrate the different ways of communicating meaning from data in line with audience requirements.
• Produce clear and consistent documentation of the data provided to others and of actions completed. Where appropriate or mandated by the working context, this documentation should use standard organisational templates.
• Store, manage and distribute data in compliance with organisational, national, sector specific standards and or legislation.
• Considers sustainability and ways to reduce impact. For example, using cloud storage, sharing links to files, avoid storing multiple versions of files, and reducing the use of physical handouts of documentation.
• Parse data against standard formats, and test and assess confidence in the data and its integrity.
• Operate collaboratively in a working context that accounts for, and takes advantage of, the roles, skills and activities of others, especially those interacting with the same data sets or working towards a common goal.
• Prioritise own activities within the context of the duties to be performed, taking account of any known or expected impact on others.
• Follows equity, diversity and inclusion policies in the organisation for a common goal.
• Demonstrate the ability to use different tools and methods to formulate and utilise effective prompts to research, apply, and evaluate data transformation techniques.
• Select and migrate data from already identified sources.
• Format and save datasets.
• Summarise, analyse and explain gathered data.
• Combine data sets from multiple sources and present in format appropriate to the task.
• Use tools and/or apply basic statistical methods to identify trends and patterns in data.
• Identify faults and cleanse data to improve data quality, for example identifying gaps, duplicate entries, outliers and unusual variances, including cross-checking across data elements or between data sources.
• Audit data results for maintenance of data quality, reviewing a data set once all sources are combined, to ensure accuracy, completeness, consistency and traceability from original data.
• Demonstrate the different ways of communicating meaning from data in line with audience requirements.
• Produce clear and consistent documentation of the data provided to others and of actions completed. Where appropriate or mandated by the working context, this documentation should use standard organisational templates.
• Store, manage and distribute data in compliance with organisational, national, sector specific standards and or legislation.
• Considers sustainability and ways to reduce impact. For example, using cloud storage, sharing links to files, avoid storing multiple versions of files, and reducing the use of physical handouts of documentation.
• Parse data against standard formats, and test and assess confidence in the data and its integrity.
• Operate collaboratively in a working context that accounts for, and takes advantage of, the roles, skills and activities of others, especially those interacting with the same data sets or working towards a common goal.
• Prioritise own activities within the context of the duties to be performed, taking account of any known or expected impact on others.
• Follows equity, diversity and inclusion policies in the organisation for a common goal.
• Demonstrate the ability to use different tools and methods to formulate and utilise effective prompts to research, apply, and evaluate data transformation techniques.

Training schedule

You will work towards the Data Technician apprenticeship standard, with training delivered by Solveway alongside your role.

Requirements

Desirable qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Administrative skills
• IT skills

About this employer

We combine entrepreneurial thinking with smart technology to give you practical, proactive & growth-focused advice that makes a real difference. Partnering with start-ups through to established businesses.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

On successful completion, this role can lead to progression onto the next level of the apprenticeship, full-time employment and additional responsibilities as skills and confidence grow.

Ask a question

The contact for this apprenticeship is:

SOLVEWAY LIMITED

Jasmine Morgan - Platten

jasminemorganplatten@solveway.co.uk

01438 567225

The reference code for this apprenticeship is VAC2000056196.

Apply now

Closes on Monday 2 November 2026

After signing in, you’ll apply for this apprenticeship on the company's website.