Digital Support Technician Apprentice

EURO DIGITAL SYSTEMS LTD

MANCHESTER (M17 1SG)

Closes in 19 days (Saturday 17 October 2026)

Posted on 28 September 2026

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Summary

Are you passionate about technology and enjoy helping people solve problems? Euro Digital Systems is looking for a Digital Support Technician Apprentice to join their team and develop valuable IT skills while gaining hands-on experience in a real working environment.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Digital support technician (level 3)
Hours
Monday to Friday, full-time position. Exact shifts to be confirmed.

37 hours 30 minutes a week

Start date

Tuesday 17 November 2026

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Set up and configure new printers/photocopiers
  • Refurb used printers/photocopiers for re-sale
  • Update firmware and install client data into the devices pre installation
  • Run checks and diagnostics on newly set up and refurbished devices
  • Assist on installs when required
  • Work from a scheduled database to ensure that all devices are set up and completed on time

Where you'll work

ENTERPRIZE HOUSE
GUINNESS ROAD
TRAFFORD PARK
MANCHESTER
M17 1SG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NOWSKILLS LIMITED

Training course

Digital support technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
  • use data accurately and securely to meet business requirements and in line with organisational procedures and legislation.
  • apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
  • provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols
  • operate digital information systems, for example• Management- Finance Human Resources• Bespoke departmental or organisational systems or databases
  • communicate effectively through a variety of different channels using terminology appropriate to the audience
  • use digital resources to extend own knowledge and skills relevant to their role
  • risk assess the organisational impact of decisions that they take
  • use digital systems to identify productivity and performance improvements
  • use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice
  • maintain system security in line with organisational policies.
  • support digital operations or digital change and transformation activities.
  • investigate application problems and enable resolution to maintain productivity and improve quality of service.
  • coach and guide stakeholders to develop their applications skills to use digital systems effectively.
  • monitor data to analyse systems use and provide insights to recommend use or applications developments.
  • support customers in the use of information, products and services through digital channels.
  • diagnoses technical problems by identifying and applying tools and techniques to undertake fault finding, recording and rectification.
  • maintain end-user systems physically or remotely. For example: software, hardware or operating systems
  • provide and direct end-users to tools and resources to help them to resolve their digital problems.
  • use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
  • use data accurately and securely to meet business requirements and in line with organisational procedures and legislation.
  • apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
  • provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols
  • operate digital information systems, for example• Management- Finance Human Resources• Bespoke departmental or organisational systems or databases
  • communicate effectively through a variety of different channels using terminology appropriate to the audience
  • use digital resources to extend own knowledge and skills relevant to their role
  • risk assess the organisational impact of decisions that they take
  • use digital systems to identify productivity and performance improvements
  • use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice
  • maintain system security in line with organisational policies.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Customer care skills
  • Problem solving skills
  • Team working
  • Initiative

Other requirements

  • A genuine interest in IT, technology and digital systems
  • Good communication and customer service skills
  • A willingness to learn new skills and develop your technical knowledge
  • Good problem-solving skills and a logical approach to challenges
  • The ability to work well as part of a team and independently
  • A positive attitude, reliable and willing to take on new challenges
  • Good organisational skills and attention to detail
  • Basic knowledge of computers and Microsoft Office would be an advantage, but is not essential

About this employer

Whether you’re a small to medium enterprise, or a proud market leader you can be assured that Euro Digital Systems can provide the right solution for you. We have a proven track record within the B2B marketplace and the education sector and we are focused on rising to meet and exceed new challenges, to improve our services. We constantly monitor and review our operations to highlight any areas for potential improvement which in-turn helps to make our customer’s experiences better.

https://www.eurodigitalsystems.co.uk/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Your earnings can increase over time with an apprenticeship.

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Ask a question

The contact for this apprenticeship is:

NOWSKILLS LIMITED

The reference code for this apprenticeship is VAC2000055841.

Apply now

Closes in 19 days (Saturday 17 October 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.