Food and beverage team member apprentice
HARROGATE SQUASH & FITNESS CENTRE LIMITED
HARROGATE (HG2 8PN)
Closes in 28 days (Thursday 30 April 2026 at 11:59pm)
Posted on 1 April 2026
Contents
Summary
- As a Café Team Member, you will be the heart of our daily operations, ensuring every customer leaves with a smile.
- Wage
-
£20,800 a year
- Training course
- Food and beverage team member (level 2)
- Hours
-
Needs to be available evenings and weekends. 40 hours per week. Days and times to be confirmed.
40 hours a week
- Start date
-
Friday 1 May 2026
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Preparing and serving coffee, teas, and other beverages to our high standards
- Taking orders, handling payments, and providing friendly, efficient service
- Collaborating with the team to create a positive and energetic environment
- Assisting with opening/closing duties as needed
Helping to prepare the food
Where you'll work
HOOKSTONE WOOD ROAD
HARROGATE
HG2 8PN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LUMINATE EDUCATION GROUP
Training course
Food and beverage team member (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
Training schedule
- This will be a fully work-based apprenticeship
- The assessor will visit you in the workplace, on average once every 2 x weeks
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Customer care skills
- Team working
About this employer
- HSFC has a fully equipped 4000sq ft gym, with a floodlit outside training area, a fantastic dance/fitness studio, 4 squash/racketball courts, physios, 2 boules courts, table tennis, darts, pool table, cycling and running clubs, sports shop, physio treatment rooms and great facilities for functions and events, with a bar and south facing balcony. With almost limitless free parking it’s the premier facility of its kind in North Yorkshire.
After this apprenticeship
- Potential full-time position within the company.
Ask a question
The contact for this apprenticeship is:
LUMINATE EDUCATION GROUP
The reference code for this apprenticeship is VAC2000024454.
Apply now
Closes in 28 days (Thursday 30 April 2026 at 11:59pm)