Business Support Administrator Apprentice

P B S CONSTRUCTION (NORTH EAST) LTD

HULL (HU3 1JR)

Closes in 20 days (Tuesday 21 April 2026 at 11:59pm)

Posted on 1 April 2026

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Summary

As a Business Administrator Apprentice, you will support different areas of the organisation, contributing to the efficiency and smooth running of daily operations. The role offers varied responsibilities and the opportunity to work closely with directors, internal teams, suppliers, and customers.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Pay is reviewed regularly.

Training course
Business administrator (level 3)
Hours
Monday to Friday, 8.00am - 4.30pm.

37 hours 30 minutes a week

Start date

Sunday 26 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Main duties will include:

  • Providing general administrative support across departments.
  • Managing emails, correspondence, and internal documentation.
  • Updating records, databases, and business systems.
  • Supporting scheduling, meetings, and operational planning.
  • Assisting with data entry, reporting, and document preparation.
  • Liaising with customers, suppliers, and internal stakeholders professionally.
  • Supporting finance or purchasing administration where required.
  • Maintaining accurate records and ensuring confidentiality and compliance.
  • Contributing ideas to improve administrative processes and efficiency.
  • The role will help you build transferable business skills including communication, IT systems, organisation, and problem solving, which are core elements of the Business Administrator standard.

Where you'll work

1 TRINITY STREET
HULL
HU3 1JR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HULL COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You will be mentored by an experienced member of staff who will teach you all elemnets of the role and more. This will all be undertaken in the work place.

You will also be supported and guided by a Skills Coach from Hull college who will visit you in the work place regularly.

More training information

Hull college will deliver the Apprenticeship Standard Business Administrator Level 3.

Requirements

Essential qualifications

GCSE in:

  • English (grade A* - C or 4 - 9)
  • Maths (grade A* - C or 4 - 9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Team working

About this employer

A family-owned business based in Hull, we work across the North of England for both commercial and public sector clients.

Engineering quality is at the heart of what we do. Delivering the highest professional quality and expertise in the construction industry is our number one priority, which is why many of our clients have been working with us for over 20 years.

A key to our success is developing long and successful partnerships with local authorities including Hull City Council, East Riding of Yorkshire Council, North East Lincolnshire Council and North Yorkshire County Council. We are also pleased to be on a number of select tender lists.

Clients are guaranteed value for money, compliance with statutory codes and a solid back-up service. A professional company, we have a proven track record of completing contracts to the highest possible standard on time and within budget, regardless of the scale of the project.

We are committed to staff development and training and have a successful apprenticeship programme which sees us support local youngsters and develop our workforce for the future.

https://pbsconstruction.co.uk/ (opens in new tab)

After this apprenticeship

On successful completion of the apprenticeship for the right candidate there will be a full time position avaliable.

Ask a question

The contact for this apprenticeship is:

HULL COLLEGE

The reference code for this apprenticeship is VAC2000021468.

Apply now

Closes in 20 days (Tuesday 21 April 2026 at 11:59pm)