IT / Data Apprentice

Tokio Marine HCC International

London (EC3A 7BT)

Closes in 25 days (Monday 9 March 2026)

Posted on 11 February 2026


Summary

Kickstart your career in insurance with Tokio Marine HCC! Our apprenticeship offers motivated individuals the chance to learn from industry experts. You'll collaborate with teams, support operations, create reports, and gain hands-on experience. Enjoy career growth, an inclusive culture, continuous support, and competitive rewards. 

Wage

Competitive

Competitive wage offered

Check minimum wage rates (opens in new tab)

Training course
Artificial intelligence (AI) and automation practitioner (level 4)
Hours
Monday to Friday between 9am to 5pm.

35 hours a week

Start date

Monday 7 September 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Collaborate with different teams to understand various aspects of the insurance business.
  • Support day-to-day operations, from data analysis to client interactions.
  • Assist with the creation of reports, presentations, and other essential documents.
  • Gain exposure to key areas of the business.
  • Develop the skills and confidence to thrive in a corporate setting.
  • Contribute to projects and initiatives that drive innovation and improve processes.
  • Gain a qualification and kick-start your career with hands-on experience.

Where you'll work

The St Botolph Building
138 Houndsditch
London
EC3A 7BT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

QA LIMITED

Training course

Artificial intelligence (AI) and automation practitioner (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Review, establish, follow and or amend policies and procedures on data and information security.
  • Follow ethical, responsible and safe working practices respecting confidentiality and sensitive organisational matters.
  • Undertake analysis to identify if automation is viable. Including assessing risks such as data quality, process maturity and unintended consequences of AI automation projects, such as the impact on job roles.
  • Engage with non-technical staff to understand their roles, responsibilities, and concerns when automation solutions are proposed and implemented. Adapt approach to support workforce needs when implementing solutions that impacts the workforce.
  • Support with the introduction, adaption, and implementation of change. Contribute to constructive dialogue between leaders and employees about the adoption of AI and automation solutions.
  • Review and complete workflow and process mapping to identify problems or inefficiencies and recommend solutions including pilots, incremental changes and scaling opportunities.
  • Use automation design tools to suit the organisational context to configure, adapt and implement solutions for example Zapier, Make and Power Automate.
  • Create and refine prompts for AI tools, using iterative testing to achieve accurate and useful outputs.
  • Apply analytical and computational techniques using tools and datasets to design, evaluate, and optimise automation solutions.
  • Integrate AI and automation technologies to collect, process, and manage data effectively, enabling intelligent and efficient system operation.
  • Design, integrate, and test digital workflows and AI automation tools using APIs, connectors, or low-or no-code integration methods.
  • Iterate solutions based on testing and feedback to ensure reliability, security, accessibility, and alignment with organisational needs.
  • Identify opportunities to deliver automation. Support leaders in integrating ethical, empathetic approaches when decision-making.
  • Support in the identification and evaluation of opportunities for increased productivity. For example, use of low-or no-code tools, streamlining processes and use of AI platforms.
  • Make evidence based suggestions to support governance, outcomes and facilitate improvement for example cost benefit analysis.
  • Report on productivity and efficiency savings and the opportunities for automation and where applicable when automation does not improve experience or processes.
  • Contribute to sustainable and efficient AI and automation solutions.
  • Support with the delivery of training to technical and non-technical user groups or audiences adapting content and format responding to feedback and organisational context.
  • Contribute to the creation and or adaption of resources such as user guides, training materials, process documents to meet user requirements.
  • Work collaboratively to deploy AI and automation strategies. Support where required to deal with the impact of automation for example retraining, redeployment, or upskilling of affected staff.
  • Undertake data analysis, preparation, and conversion to support automation solutions.
  • Present and communicate information including the translation of technical concepts into accessible materials to support clear dialogue with stakeholders.
  • Work with others to achieve agreed outcomes or outputs. Provide evidence-based analysis and insight to leaders on the likely human impacts of automation projects.
  • Use project management principles, techniques and tools to support the development of clear, balanced communications and briefings, articulating both opportunities and risks.
  • Keep up to date with existing, evolving, emerging technologies and sector trends in AI, automation and technology including methods to evaluate vendor and supplier solutions.
  • Apply ethical and human-centred design principles when scoping, developing, and deploying automation and AI solutions, underpinned by robust governance.
  • Apply technical understanding to help align business needs with technical capabilities, supporting the development of solutions that are scalable, efficient, and aligned with the organisation’s strategic objectives.
  • Undertake assurance activities to evidence responsible AI and automation, including maintaining clear documentation of design and decision-making, contributing to risk assessments, and applying assurance frameworks to support compliance with organisational, regulatory, and ethical standards.
  • Apply algorithmic impact assessment and workforce equality monitoring techniques when scoping, implementing, and reviewing AI and automation projects. Gather and analyse relevant workforce data, identify potential equality risks, and contribute evidence-based recommendations to support fair and inclusive adoption.
  • Review, establish, follow and or amend policies and procedures on data and information security.
  • Follow ethical, responsible and safe working practices respecting confidentiality and sensitive organisational matters.
  • Undertake analysis to identify if automation is viable. Including assessing risks such as data quality, process maturity and unintended consequences of AI automation projects, such as the impact on job roles.
  • Engage with non-technical staff to understand their roles, responsibilities, and concerns when automation solutions are proposed and implemented. Adapt approach to support workforce needs when implementing solutions that impacts the workforce.
  • Support with the introduction, adaption, and implementation of change. Contribute to constructive dialogue between leaders and employees about the adoption of AI and automation solutions.
  • Review and complete workflow and process mapping to identify problems or inefficiencies and recommend solutions including pilots, incremental changes and scaling opportunities.
  • Use automation design tools to suit the organisational context to configure, adapt and implement solutions for example Zapier, Make and Power Automate.
  • Create and refine prompts for AI tools, using iterative testing to achieve accurate and useful outputs.
  • Apply analytical and computational techniques using tools and datasets to design, evaluate, and optimise automation solutions.
  • Integrate AI and automation technologies to collect, process, and manage data effectively, enabling intelligent and efficient system operation.
  • Design, integrate, and test digital workflows and AI automation tools using APIs, connectors, or low-or no-code integration methods.
  • Iterate solutions based on testing and feedback to ensure reliability, security, accessibility, and alignment with organisational needs.
  • Identify opportunities to deliver automation. Support leaders in integrating ethical, empathetic approaches when decision-making.
  • Support in the identification and evaluation of opportunities for increased productivity. For example, use of low-or no-code tools, streamlining processes and use of AI platforms.
  • Make evidence based suggestions to support governance, outcomes and facilitate improvement for example cost benefit analysis.
  • Report on productivity and efficiency savings and the opportunities for automation and where applicable when automation does not improve experience or processes.
  • Contribute to sustainable and efficient AI and automation solutions.
  • Support with the delivery of training to technical and non-technical user groups or audiences adapting content and format responding to feedback and organisational context.
  • Contribute to the creation and or adaption of resources such as user guides, training materials, process documents to meet user requirements.
  • Work collaboratively to deploy AI and automation strategies. Support where required to deal with the impact of automation for example retraining, redeployment, or upskilling of affected staff.
  • Undertake data analysis, preparation, and conversion to support automation solutions.
  • Present and communicate information including the translation of technical concepts into accessible materials to support clear dialogue with stakeholders.
  • Work with others to achieve agreed outcomes or outputs. Provide evidence-based analysis and insight to leaders on the likely human impacts of automation projects.
  • Use project management principles, techniques and tools to support the development of clear, balanced communications and briefings, articulating both opportunities and risks.
  • Keep up to date with existing, evolving, emerging technologies and sector trends in AI, automation and technology including methods to evaluate vendor and supplier solutions.
  • Apply ethical and human-centred design principles when scoping, developing, and deploying automation and AI solutions, underpinned by robust governance.
  • Apply technical understanding to help align business needs with technical capabilities, supporting the development of solutions that are scalable, efficient, and aligned with the organisation’s strategic objectives.
  • Undertake assurance activities to evidence responsible AI and automation, including maintaining clear documentation of design and decision-making, contributing to risk assessments, and applying assurance frameworks to support compliance with organisational, regulatory, and ethical standards.
  • Apply algorithmic impact assessment and workforce equality monitoring techniques when scoping, implementing, and reviewing AI and automation projects. Gather and analyse relevant workforce data, identify potential equality risks, and contribute evidence-based recommendations to support fair and inclusive adoption.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4 or above)
  • Maths (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

About this employer

Standing still is not an option in the dynamic world of insurance. At Tokio Marine HCC, we are one of the world’s leading specialty insurers. With deep expertise in our chosen lines of business, our unparalleled track record, and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people, and delivering on our commitments are at the core of our customer values. We are committed to growth and providing creative and innovative solutions to our clients.

https://www.tmhcc.com/en/careers (opens in new tab)

After this apprenticeship

  • IT Co-Ordinator 
  • AI & Automation Co-Ordinator 
  • Data Co-Ordinator 

Ask a question

The contact for this apprenticeship is:

QA LIMITED

The reference code for this apprenticeship is VAC2000014481.

Apply now

Closes in 25 days (Monday 9 March 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.