Supply Chain Operator Apprentice DB Schenker

You'll provide essential administrative support ensuring that all tasks are handled efficiently to meet business demands. You'll play a vital role in maintaining seamless operations and aligning with the centralised functions from our headquarters. If you are detail-oriented, proactive + eager to learn, we invite you to be part of our dynamic team.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 26 Jun 2024

Apprenticeship summary

  • Annual wage


  • Working week

    All details will be confirmed at interview

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    08 Jul 2024

  • Date posted

    06 Jun 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

General responsibilities: 

  • Coordination & Communication: Coordinate with carriers for the export/import of projects and general forwarding shipments
  • Maintain consistent communication with vendors, customers, carriers, and DB Schenker overseas offices throughout the shipment process
  • Issue Reporting: Immediately report any problems, operational disputes, or discrepancies to the supervisor and head of projects
  • Customer Service: Provide exemplary customer service to all teams, acting as a shared service function within the business
  • Quotation Participation: Handle quoting for various queries from customers, network offices, and overseas offices
  • Carrier Coordination: Work with carriers to manage the export/import of projects and general forwarding shipments
  • Shipment Processing: Oversee the entire shipment process, including: Arranging pickups or inland transportation, Booking with carriers or overseas offices, Preparing necessary documents (Airwaybill, Billing Invoice, Certificate of Origin, and customs documents), Forwarding shipments, Tracking and tracing to the final destination, Ensuring data quality and Identifying and addressing problems where authorised
  • SOP Maintenance: Develop and maintain Standard Operating Procedures (SOPs) that include clients' special requirements such as preferred routings/carriers and key contacts

The training you will be getting

Why choose our Microsoft Data Essentials Apprenticeship?

QA’s Microsoft Data Essentials Level 3 apprenticeship can support your business to be more productive with data and adapt to a modern-day workplace. Data available to organisations is increasing at scale. How your business leverages it is essential to successful transformation and continued growth.

QA's Microsoft Data Essentials Level 3 apprentice will learn to:

  • Source, format and present data securely, using Microsoft Excel, Power BI and SQL
  • Analyse structured and unstructured data to support business outcomes
  • Blend data from multiple sources as directed
  • Communicate outcomes appropriate to the audience
  • Apply legal and ethical principles when manipulating data

QA’s Microsoft Data Essential Level 3 apprenticeship programme enables your organisation to:

  • Build the capabilities you need throughout your organisation to collect, study, organise and present data, increasing digital adoption and the provision of intelligent and valuable business insights
  • Create and develop analysts for the modern workplace by reskilling your existing talent, or hiring new entry-level talent. QA’s programmes, partnerships and recruitment capability enable us to tailor a solution that works for your business
  • Provide training that acts as a standalone solution or as part of a wider academy/programme to an array of business functions
  • Level 3 Data Technician qualification
  • QA's Microsoft Data Essentials Level 3 qualification

Tools and technologies learned: Apprentices will learn to use Microsoft Power BI, Excel and SQL Azure.

What to expect at the end of your apprenticeship

  • There will be an opportunity to gain full-time employment on completion of the apprenticeship, either within this team or the wider business

What We Offer:

When you join our team, you can expect:

  • Full training and continuous professional development to ensure compliance with regulatory requirements
  • Enjoy the benefits of a pension scheme with up to 6% matched employer contributions
  • 20 days of holiday (increasing by 1 day per year up to a maximum of 25 days) plus a day off for your birthday
  • Explore various career paths and take advantage of development opportunities within our organisation
  • Attractive rewards schemes & company benefits throughout the year

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Problem solving skills, Team working, Non judgemental


GCSE or equivalent 3 of any subjects (Grade 4+ (A* - C)) Essential
GCSE or equivalent Maths & English (Grade 3+ (D or above)) Essential

About the employer

For more than 150 years, DB Schenker has pushed the limits of the logistics and supply chain management industry. We provide thousands of products for customers who are focused on finding the best shipping solution.


DB Schenker


Schenker House Unit 3 Lhr Portal Scylla Road London Heathrow Airport



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Data technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 26 Jun 2024