Customer Service and Data Administrative Apprentice InkThreadable

We are seeking an enthusiastic, versatile, and resilient apprentice to join our team. The ideal candidate should be smart, adaptable, and capable of handling pressure with a positive attitude.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Jun 2024

Apprenticeship summary

  • Annual wage

    £16,000.00

  • Working week

    Monday to Friday 9am to 5pm

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    05 Jul 2024

  • Date posted

    29 May 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000253688

  • Positions

    1 available

What you will do in your working day

  • Answer incoming calls and address customer queries in a professional and courteous manner.
  • Contact customers regarding stock shortages and provide suitable alternatives.
  • Use a CRM system to manage enquiries and maintain accurate customer information.
  • Update and maintain spreadsheets for various administrative tasks.

The training you will be getting

Data Technician Level 3 Apprenticeship Standard:

Your training takes place away from your usual location of work and in one of NowSkills' city centre training venues. If this isn't convenient to you then NowSkills also provide live online, on-demand online and 1:1 with your subject specialist digital tutor that you will have assigned to you.

Upon successful completion, you will receive a certification of your Level 3 Data Technician standard.

What to expect at the end of your apprenticeship

After completion of the Level 3 Data Technician apprenticeship the apprentice will have the opportunity to progress onto full-time data positions within the business should they prove to be the right candidate.


Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Administrative skills, Analytical skills, Logical, Team working, Patience

Qualifications

GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

About the employer

We work a little differently than other companies. Our offices are built with steel, bricks and mortar but Inkthreadable itself has customers built into the foundation. Though not literally – that’d be pretty weird. Our humble printing company has found success through the idea that customer service and user experience are prioritised over all else; in fact we pride ourselves on the lengths we’ll go to for each of our thousands of satisfied customers. We always have time to cultivate personal relationships with those we work with, no matter how busy the Inkthreadable office gets. We’re ready and waiting to tackle any drop shipping demands you can throw at us – Inkthreadable can print your designs straight onto t-shirts, hoodies, mugs, phone cases and lots of other products! So come-on, get creative; Inkthreadable will handle the rest.

Employer

InkThreadable

Address

UNIT 1-2

BLACKBURN BUSINESS CENTRE

HUTTON STREET

BB1 3BY

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Training

Training provider

NOWSKILLS LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Data technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Jun 2024