Freight Operations Apprentice

TOTALLY GLOBAL LOGISTICS LTD

SALFORD (M6 6JQ)

Closes in 15 days (Friday 27 November 2026 at 11:59pm)

Posted on 12 November 2026

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Summary

A brand new exciting opportunity to join Totally Global Logistics Ltd as the small but friendly team are looking to take on an apprentice. The apprentice will work alongside experienced professionals whilst undertaking the Level 3 International Freight Forwarder Specialist apprenticeship with Momentous Learning.

Wage

£18,000 a year

Minimum wage rates (opens in new tab)

Training course
International freight forwarding specialist (level 3)
Hours
Monday to Thursday, 8:30am - 5.00pm, working in the office. Fridays working from home, 8.00am - 3.00pm.

36 hours a week

Start date

Monday 14 December 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Working on bookings for sea, air, road and rail.
  • Quotation preparation.
  • Liaising with customers by phone and email on shipments, including communication regarding delays or issues.
  • Tracking, invoicing, clearance preparation.
  • Supporting the wider team with tasks as and when required.
  • Willing to be flexible to suit the needs of the business.

Where you'll work

UNIT 7A
PARK HOUSE BRIDGE ESTATE
LANGLEY ROAD
SALFORD
M6 6JQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SKILLS OFFICE NETWORK LTD

Training course

International freight forwarding specialist (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.
  • Air. Use and adapt terminology appropriate to the air freight industry.
  • Air. Select and use documentation appropriate to the air freight industry.
  • Ocean. Use and adapt terminology appropriate to the ocean freight industry.
  • Ocean. Select and use documentation appropriate to the ocean freight industry.
  • Road. Use and adapt terminology appropriate to the road freight industry.
  • Road. Select and use documentation appropriate to the road freight industry.
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.

Training schedule

The apprenticeship will be delivered by Momentous Learning, where the apprentice will attend monthly online workshops and be part of a cohort throughout the programme.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Mathematics (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative

Other requirements

  • Due to role responsibilities and insurance purposes, candidates must be at least 18 years of age or above.
  • Public transport may be limited for this location, candidates must be able to ensure they are able to arrive on time for each work day.

About this employer

We are a local freight forwarder with a small, friendly team. We cover all modes of freight including sea, air, road and China rail. We have recently celebrated our third birthday and have been growing steadily every year.

All of the team work on all modes and support each other to ensure we meet customer needs and expectations meaning the role will be varied from day to day.

https://tglg.co.uk/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

The opportunity for a permanent position following successful completion of the apprenticeship for the right candidate.

Ask a question

The contact for this apprenticeship is:

SKILLS OFFICE NETWORK LTD

Matthew Fletcher

matthew.fletcher@momentouslearning.co.uk

The reference code for this apprenticeship is VAC2000064085.

Apply now

Closes in 15 days (Friday 27 November 2026 at 11:59pm)