Apprentice Administrative / Buying Assistant - Ref: 19271-0
PARKER PLUMBING & HEATING SERVICES LTD
Burnley (BB12 6DW)
Closes on Tuesday 19 January 2027
Posted on 12 November 2026
Contents
Summary
Parker Plumbing & Heating Services Ltd are looking for an Administrative Assistant / Assistant Buyer to join their well established company. The successful applicant will complete a Level 3 Business Administrator apprenticeship over the duration of 18 months.
- Wage
-
£21,450 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 8.00am - 4.00pm (can be flexible between 8.00am - 5.00pm).
37 hours 30 minutes a week
- Start date
-
Tuesday 26 January 2027
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answering telephone calls
- Taking orders from engineers
- Placing orders with suppliers
- Checking material prices
- Processing and checking purchase invoices
- Ad-hoc admin tasks
Where you'll work
Dugdale Arms
Dugdale Road
Burnley
BB12 6DW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NORTH LANCS. TRAINING GROUP C.I.C.
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Level 3 Business Administrator
- Work based learner
- Functional skills
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
About this employer
With over 30 years of experience as a company, Parker Plumbing & Heating Services regularly work from coast-to-coast across the North of England, and often beyond. Check out the Projects page to see an outline of some of the company's most recent work or get in touch to find out how Parker PHS can service your plumbing, heating and M&E needs from design through to aftercare and maintenance.
https://parkerphs.co.uk/ (opens in new tab)
Company benefits
- 28 days holiday
- Pension scheme
- Death in service benefit
- Free on site parking
- Uniform not required, but branded clothing can be provided
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Progression onto full-time employment.
Ask a question
The contact for this apprenticeship is:
NORTH LANCS. TRAINING GROUP C.I.C.
Recruitment
recruitment@nltg.co.uk
01254 395355
The reference code for this apprenticeship is VAC2000064082.
Apply now
Closes on Tuesday 19 January 2027
After signing in, you’ll apply for this apprenticeship on the company's website.