Administration Assistant Apprentice
Express Recruitment
NOTTINGHAM (NG1 2NS)
Closes in 14 days (Thursday 26 November 2026 at 11:59pm)
Posted on 12 November 2026
Contents
Summary
Ready for a fresh challenge and excited to learn something new? At Express Recruitment, we believe great careers start with great opportunities, and we're looking for an enthusiastic and motivated apprentice to be part of an ambitious team that works hard, celebrates success, and enjoys what they do!
- Wage
-
£15,600 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, between 9:00am and 5:30pm.
37 hours 30 minutes a week
- Start date
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Friday 27 November 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Duties to include
- Handle inbound telephone and email enquiries and signpost to the correct team
- Prepare candidate application forms in advance of appointments
- Input data across various digital compliance forms
- Update and clear down electronic candidate and company records
- Operate online programmes to include; AI recruitment tools, CRM system, and Docusign
- Send templated correspondence to include confirmation emails and T&Cs
Essential criteria
- GCSE maths & English or equivalent at grade 6 or higher essential
- Confident and outgoing manner
- Previous customer service work experience desirable
- Confident user of IT systems and software
- Dedicated and committed to completing a work-based qualification
Where you'll work
ELDON CHAMBERS
WHEELER GATE
NOTTINGHAM
NG1 2NS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NOTTINGHAM COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3 Apprenticeship Standard:
https://www.instituteforapprenticeships.org/apprenticeship- standards/business-administrator-v1-0
- Functional Skills level 1/2
- Please click on the link above for more information regarding End Point Assessment
Requirements
Essential qualifications
GCSE in:
- English (grade 9-4)
- Maths (grade 9-4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
Candidate must be able to travel to the workplace according to working hours.
About this employer
Express Recruitment are one of the leading Recruitment Agencies in Nottingham & Derby, covering the East Midlands. Our talented team hold almost 40 years’ experience providing both permanent and temporary recruitment solutions to a diverse range of clients. We appreciate all successful businesses are reliant upon a team of driven and resourceful individuals. Express Recruitment are committed to providing our valued clients with only the very highest standard of service, and this is reflected in the level of support available to all of our candidates. With the ever increasing demands of the commercial world, and the specialist skillsets required, we understand that expert and accurate job matching is essential. We choose to adapt the same detailed approach when recruiting for our own team, ensuring the Express Recruitment family have a genuine passion for what they do, and are committed to getting it right for their clients.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Potential opportunity for a permanent role within the company following successful completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
NOTTINGHAM COLLEGE
The reference code for this apprenticeship is VAC2000064031.
Apply now
Closes in 14 days (Thursday 26 November 2026 at 11:59pm)