Cyber Security & Digital Solutions - Degree Apprenticeship
ASSURE TECHNICAL LIMITED
MALVERN (WR13 6ER)
Closes on Friday 18 December 2026
Posted on 12 November 2026
Contents
Summary
Turn your passion for technology and Cyber security into a career. Join Assure Technical and develop the practical expertise, professional confidence and academic knowledge to help businesses use technology securely and effectively.
- Wage
-
£18,000 a year
Minimum wage rates (opens in new tab)
A salary of £18,000–£23,000 per annum, depending on experience, alongside a funded apprenticeship pathway, subject to eligibility and agreed programme arrangements.
- Training course
- Digital and technology solutions professional (level 6)
- Hours
-
Mon - Fri.
37 hours 30 minutes a week
- Start date
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Tuesday 12 January 2027
- Duration
-
4 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You will begin with hands-on IT support, client account administration and cyber security compliance support. As your skills grow, you will contribute to digital improvement projects and more specialist security work, combining workplace experience with structured apprenticeship learning.
We are looking for someone with strong academic potential, genuine technical curiosity and the interpersonal skills to support clients with confidence and care. You do not need to arrive as a cyber security expert: comprehensive training will be provided.
IT support and client service:
- Provide friendly first-line support to colleagues and clients, diagnosing hardware, software, workstation and network issues within your training and authority
- Set up devices and user accounts, support onboarding and maintain accurate records of requests, actions and outcomes
- Explain technical issues clearly to non-technical users, manage expectations and escalate unfamiliar or higher-risk problems promptly
Cyber security and compliance:
- Support clients in preparing their devices and systems for Cyber Essentials and other relevant security frameworks, under the guidance of experienced colleagues
- Assist consultants with certification activities, technical checks, evidence gathering and client projects as your skills develop
- Monitor and report internal security concerns, system performance issues and network faults, following agreed procedures
- Handle client information responsibly, follow access-control procedures and undertake security testing only when authorised and supervised
Digital solutions and continuous improvement:
- Help colleagues understand user needs and identify opportunities to improve business systems and ways of working
- Contribute to the configuration, testing and documentation of digital solutions, considering security, usability and business value
- Help plan and deliver appropriately scoped improvement tasks, recording requirements, progress, risks and outcomes
- Research emerging technologies, AI tools and cyber threats, sharing practical findings with the team
- Create and maintain clear support guides and operating procedures so that knowledge can be shared across the business
What success looks like:
- Client confidence: professional communication, accurate support records and timely resolution or escalation of issues
- Growing independence: steady progress through onboarding and, by around month six, increasing confidence in managing routine tasks within agreed limits
- Reliable technical work: careful account administration, thorough documentation and accurate support for security and compliance activities
- Practical improvement: useful contributions to support guides, research and digital improvement tasks
- Learning progress: achievement of agreed workplace and apprenticeship milestones, with increasing technical depth and professional confidence.
Bring your curiosity, commitment and technical potential. Build the skills to make a difference in cyber security.
Where you'll work
BALMAIN
MATHON ROAD
COLWALL
MALVERN
WR13 6ER
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE DEVELOPMENT MANAGER LTD
Training course
Digital and technology solutions professional (level 6)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Analyse a business problem to identify the role of digital and technology solutions.
- Identify risks, determine mitigation strategies and opportunities for improvement in a digital and technology solutions project.
- Analyse a business problem in order to specify an appropriate digital and technology solution.
- Initiate, design, code, test and debug a software component for a digital and technology solution.
- Apply relevant standard processes, methods, techniques and tools. For example, ISO Standards, Waterfall, Agile in a digital and technology solution project.
- Manage digital and technology solutions projects. For example, identifying and resolving deviations from specification, applying appropriate Project Management methodologies.
- Work effectively within teams, leading on appropriate digital technology solution activities.
- Apply relevant organisational theories. For example, change management principles, marketing approaches, strategic practice, and IT service management to a digital and technology solutions project.
- Apply relevant security and resilience techniques to a digital and technology solution. For example, risk assessments, mitigation strategies.
- Initiate, design, implement and debug a data product for a digital and technology solution.
- Determine and use appropriate data analysis techniques. For example, Text, Statistical, Diagnostic or Predictive Analysis to assess a digital and technology solutions.
- Plan, design and manage simple computer networks with an overall focus on the services and capabilities that network infrastructure solutions enable in an organisational context.
- Report effectively to colleagues and stakeholders using the appropriate language and style, to meet the needs of the audience concerned.
- Research, investigate, and evaluate innovative technologies or approaches in the development of a digital and technology solution.
- Apply relevant legal, ethical, social and professional standards to a digital and technology solution.
- Identify and define software engineering problems that are non-routine and incompletely specified.
- Provide recommendations as to the most appropriate software engineering solution.
- Use appropriate analysis methods, approaches and techniques in software engineering projects to deliver an outcome that meets requirements.
- Implement software engineering projects using appropriate software engineering methods, approaches and techniques.
- Respond to changing priorities and problems arising within software engineering projects by making revised recommendations, and adapting plans as necessary, to fit the scenario being investigated.
- Determine, refine, adapt and use appropriate software engineering methods, approaches and techniques to evaluate software engineering project outcomes.
- Evaluate learning points arising from software engineering work undertaken on a project including use of methods, analysis undertaken, selection of approach and the outcome achieved, in order to identify both lessons learnt and recommendations for improvements to future projects.
- Extend and update software development knowledge with evidence from professional and academic sources by undertaking appropriate research to inform best practice and lead improvements in the organisation.
- Analyse client needs and determine how to advise them strategically through improved business processes, new ideas, or technology solutions.
- Effectively communicate value add to the client through a variety of media. For example, presentations, written reports, Storytelling in a professional setting through performing socio-technical process improvements in a range of environments.
- Make evidence based recommendations taking into account risks, costs, and benefits.
- Participate in walk-throughs for Information Technologies, to identify, document and evaluate key risks within a client’s organisation.
- Perform stakeholder analysis to identify, determine and deepen understanding of system requirements and develop client relationships.
- Effect change within an organisation through evaluation of a new system, process or initiative.
- Ensure legal and ethical requirements are accommodated in the development of digital and technology solutions.
- Evaluate the success of new systems, processes, or initiatives.
- Use requirements elicitation, analysis and documentation to produce an acceptable solution for business problems or further opportunities.
- Conduct Process Analysis, Definition, Mapping and Modelling within a business situation without supervision.
- Produce Use Cases which are of value to all stakeholders of a system.
- Use tools and benchmarking to support modelling and requirements gathering and recommend approaches to team members as required.
- Produce a business case to scope a proposed project including business benefits and recommendations.
- Use products of analysis in the design and development of a system.
- Evaluate the impacts of model selection and how they inter-relate with each other when generating business analytics.
- Recommend and use appropriate software tools to implement Business Analysis tasks and outcomes.
- Discover, identify and analyse security threats, attack techniques and vulnerabilities and recommend mitigation and security controls.
- Undertake security risk assessments for complex systems without direct supervision and propose a remediation strategy relevant to the context of the organisation.
- Recommend improvements to the cyber security approaches of an organisation based on research into future potential cyber threats and considering threat trends.
- Manage cyber security risk.
- Use appropriate cyber security technology, tools and techniques in relation to the risks identified.
- Lead cyber security awareness campaigns and evaluate their effectiveness.
- Analyse cyber security requirements against other design requirements for systems or products, identify conflicting requirements and recommend appropriate solutions with clear explanation of costs and benefits.
- Lead the design and build of systems in accordance with a security case to address organisational challenges.
- Define Data Requirements and perform Data Collection, Data Processing and Data Cleansing.
- Apply different types of Data Analysis, as appropriate, to drive improvements for specific business problems.
- Find, present, communicate and disseminate data analysis outputs effectively and with high impact through creative storytelling, tailoring the message for the audience. Visualise data to tell compelling and actionable narratives by using the best medium for each audience, such as charts, graphs and dashboards.
- Identify barriers to effective analysis encountered both by analysts and their stakeholders within data analysis projects.
- Apply a range of techniques for analysing quantitative data such as data mining, time series forecasting, algorithms, statistics and modelling techniques to identify and predict trends and patterns in data.
- Apply exploratory or confirmatory approaches to analysing data. Validate and and test stability of the results.
- Extract data from a range of sources. For example, databases, web services, open data.
- Analyse in detail large data sets, using a range of industry standard tools and data analysis methods.
- Identify and collate stakeholder needs in relation to computer network requirements, plans and designs.
- Plan, design, document, and develop the relevant elements of a computer network within an organisation or between organisations, taking into account customer requirements (performance, scale), constraints (budget, equipment availability), and define policies for their use.
- Monitor performance and ensure networks are configured correctly and perform as expected by designers or architects. Undertake capacity management and audit of IP addressing and hosted devices.
- Investigate, troubleshoot and resolve data network faults in local and wide area environments, using information from multiple sources, Physically or Remotely by console connection. Recommend and implement short term fixes to restore service and, or, quality of experience and recommend longer term changes to prevent recurrence or reduce impact of future occurrences.
- Implement computer networks from a design including testing and validation. This includes populating variables in configurations, for example, IP addresses and subsequent application of configuration to equipment such as routers, switches, firewalls.
- Secure network systems by establishing and enforcing policies, and defining and monitoring access. Support and administer firewall environments in line with IT security policy.
- Research and evaluate emerging network technologies and assess relevance to current network requirements. Provide an objective opinion on how new features and technologies may be incorporated as required by the organisation.
- Investigate security concerns or attacks. For example, Distributed Denial of Service (DDOS), port scanning, assessing key metrics and indicators, evidencing the chosen steps to mitigate.
- Analyse a business problem to identify the role of digital and technology solutions.
- Identify risks, determine mitigation strategies and opportunities for improvement in a digital and technology solutions project.
- Analyse a business problem in order to specify an appropriate digital and technology solution.
- Initiate, design, code, test and debug a software component for a digital and technology solution.
- Apply relevant standard processes, methods, techniques and tools. For example, ISO Standards, Waterfall, Agile in a digital and technology solution project.
- Manage digital and technology solutions projects. For example, identifying and resolving deviations from specification, applying appropriate Project Management methodologies.
- Work effectively within teams, leading on appropriate digital technology solution activities.
- Apply relevant organisational theories. For example, change management principles, marketing approaches, strategic practice, and IT service management to a digital and technology solutions project.
- Apply relevant security and resilience techniques to a digital and technology solution. For example, risk assessments, mitigation strategies.
- Initiate, design, implement and debug a data product for a digital and technology solution.
- Determine and use appropriate data analysis techniques. For example, Text, Statistical, Diagnostic or Predictive Analysis to assess a digital and technology solutions.
- Plan, design and manage simple computer networks with an overall focus on the services and capabilities that network infrastructure solutions enable in an organisational context.
- Report effectively to colleagues and stakeholders using the appropriate language and style, to meet the needs of the audience concerned.
- Research, investigate, and evaluate innovative technologies or approaches in the development of a digital and technology solution.
- Apply relevant legal, ethical, social and professional standards to a digital and technology solution.
Training schedule
Level 6 Digital and Technology Solutions Professional Degree Apprenticeship (Degree with Honours)
The successful candidate will undertake a 42 Month, nationally recognised Degree Apprenticeship.
This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the programme.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 6 Degree Apprenticeship.
More training information
The proposed development pathway is planned over approximately four years, combining paid employment with structured learning towards the Level 6 Digital and Technology Solutions Professional degree apprenticeship. The role has a cyber security focus, supported by broader experience in IT infrastructure, digital systems, problem-solving and business improvement.
Depending on your starting knowledge and experience, an initial Level 3 Information Communications Technician apprenticeship may be considered to build foundational IT skills before progression to degree-level study. The training provider and employer will confirm the entry route, specialist option and overall duration before enrolment.
● Build strong foundations: develop practical skills in end-user support, devices, networks, account administration and secure working practices.
● Apply your learning: contribute to real client work and digital improvement projects, developing your ability to understand requirements, assess options, test changes and communicate results.
● Develop specialist expertise: explore opportunities to undertake Cyber Essentials assessor modules and relevant professional certificates as your competence grows, subject to prerequisites and agreed development plans.
● Balance work and study: participate in agreed training, maintain evidence of workplace learning and take part in regular progress reviews, with dedicated learning time agreed through your training plan.
Requirements
Essential qualifications
GCSE in:
- Any (grade 5 or above)
- Any (grade 5 or above)
- Any (grade 5 or above)
- English (grade 5 or above)
- Mathematics (grade 5 or above)
BTEC in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Analytical skills
- Team working
- Patience
- Interest in technology
- Self-directed tech projects
- Computer building knowledge
- Methodical approach
- Curiosity
- Written/spoken English
- Confidence
- Organisation
- Motivated
- Commitment to learning
- Professionalism
- Microsoft/Google familiarity
Other requirements
Desirable:
- Relevant IT work experience, a placement, volunteering or customer-facing experience
- Personal technical projects that demonstrate initiative and sustained interest
- A full, clean UK driving licence for potential local client visits
Relevant work experience is welcome, but it is not essential. We are interested in your potential, the quality of your thinking and what you have chosen to learn or build.
As stated in the training plan, depending on your starting knowledge and experience, an initial Level 3 Information Communications Technician apprenticeship may be considered to build foundational IT skills before progression to degree-level study. The training provider and employer will confirm the entry route, specialist option and overall duration before enrolment.
About this employer
Assure Technical is an award-winning, family-run cyber security business based in the Malvern Hills, Worcestershire. We make security simple for a growing business client base, from SMEs to larger organisations.
Our values guide how we work: We Deliver Excellence, We Do the Right Thing, We Work as One. Find out more at assuretechnical.com.
https://assuretechnical.com/ (opens in new tab)
Company benefits
25 days holiday plus bank holidays and a day off for your birthday, a healthcare cash-back scheme covering day-to-day treatments, digital health tools and access to a 24/7 virtual GP, a family-run environment with regular team socials and events, an air-conditioned Malvern Hills office, on-site restaurant, free parking, kitchen and shower facilities, potential hybrid or flexible working once you are up to speed and able to work independently, subject to role and business needs.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Career development:
Comprehensive on-the-job training, a tailored personal development plan and opportunities for specialist cyber security qualifications following successful probation, subject to agreed progression requirements.
Initial development will lead towards becoming a Cyber essentials assessor. Longer-term development could lead towards penetration testing or information governance, depending on your strengths, interests and business opportunities. These are a number of potential career pathways available.
Ask a question
The contact for this apprenticeship is:
THE DEVELOPMENT MANAGER LTD
The reference code for this apprenticeship is VAC2000063947.
Apply now
Closes on Friday 18 December 2026
After signing in, you’ll apply for this apprenticeship on the company's website.