Apprentice Business Admin
SERVICE EXCELLENCE PROVIDERS (SEP) LTD
Lincoln (LN6 8DJ)
Closes in 13 days (Wednesday 25 November 2026 at 11:59pm)
Posted on 11 November 2026
Contents
Summary
Are you organised, enthusiastic, and keen to learn new skills? Our local plumbing company is looking for a motivated business admin apprentice to join our friendly team! This is a fantastic opportunity to gain valuable experience in the plumbing and heating company while supporting the day-to-day running of the business.
- Wage
-
£15,392 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Minimum wage rates (opens in new tab)
A job will be offered at the end of qualification.
- Training course
- Business administrator (level 3)
- Hours
-
Monday – Friday, 8am – 5pm, 1 hour lunch break
37 hours a week
- Start date
-
Monday 11 January 2027
- Duration
-
1 year 9 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
What’s in it for you?
- Gain practical skills and valuable experience in a growing trade.
- Develop confidence, communication and organisational skills.
- Be part of a supportive team where your contribution makes a real difference.
Duties will include, but will not be limited to:
- Learning about the plumbing trade, our customers and how the business operates.
- Assisting with admin tasks, booking jobs, answering enquiries and updating customer records.
- Helping organise schedules, invoices and paperwork to keep everything running smoothly.
- Providing high customer service on a face-to-face, online and telephone basis.
Where you'll work
Unit 3, Witham Enterprise Park
Newark Road
Lincoln
LN6 8DJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LINCOLN COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- The successful candidate will work towards achieving their Apprenticeship Standard in Level 3 Business Administration.
- A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course.
- This is a work-based programme with College attendance required once a month. All learning will take place at the candidate's place of employment/College and within their contracted working hours.
More training information
Course outline:
https://skillsengland.education.gov.uk/apprenticeships/st0070-v1-0
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
About this employer
SEP are a local family business who have provided high quality home energy services across Lincolnshire for over 12 years. Specialising in providing gas boiler installations and boiler servicing, central heating repairs, solar panels, air conditioning, new windows and doors and home improvements, we have a reputation for reliable and cost effective service, as demonstrated by over 300 5* Google reviews.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
For a successful candidate, there could be an offer of a full-time role at the end of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
LINCOLN COLLEGE
Kateryna Shevchenko
apprenticeships@lincolncollege.ac.uk
The reference code for this apprenticeship is VAC2000063875.
Apply now
Closes in 13 days (Wednesday 25 November 2026 at 11:59pm)