Business Administration Apprentice

Morson Group

London (E16 4SA)

Closes in 9 days (Friday 20 November 2026 at 11:59pm)

Posted on 11 November 2026


Summary

We are looking for an enthusiastic apprentice to join our team in Canning Town to support the administration of our busy branch. The role is to provide administrative and payroll support to a large number of our rail operatives who are out on track across London.

Training course
Business administrator (level 3)
Hours
Monday to Friday. On site in Canning Town, with part of your working week dedicated to your training. Hours are 8.30am to 4.30pm.

37 hours 30 minutes a week

Start date

Monday 30 November 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Checking, collating and preparation of timesheets
  • Administering the data input process for payroll
  • Liaise with relevant support departments at Head Office
  • Verify operative’s details are entered onto Peoplesoft correctly and ‘hire’ the individual through the system
  • Creating order requests through our management system
  • Matching individuals to order requests through our Rail Planner, as determined by the Resourcing Team
  • Maintain levels of office stationery
  • General administration duties including filing, telephone answering, scanning, photocopying, e-mailing etc.
  • Scanning/electronic filing of relevant documents
  • Receive and handle incoming calls and queries
  • Carry out any other duties as and when requested by the company, from time to time
  • Ensure all operatives have the correct PPE and associated Equipment.Ordering more when necessary
  • Monitor training and assessment requirements of operatives
  • Provide operatives with joining instructions for courses and assessments
  • Book accommodation for operatives where required

Where you'll work

Unit 10
101 Stephenson Street
London
E16 4SA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CITY SKILLS LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

We are open to both off-site training or remote training to suite the apprentices needs.

More training information

Alongside the formal training, you will be working in a team of highly skilled administrators who have a long tenure with the group. The team will provide daily support and training.  

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4 and above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Non judgemental

About this employer

Morson Group is a £1.4BN turnover UK leader in technical recruitment and engineering services. We have over 30 offices in the UK and offices across Canada, USA, Australia and Italy with a workforce of over 2000 employees.

https://morson-group.com (opens in new tab)

Company benefits

  • 26 days holiday
  • A colleague health and well-being programme
  • Discounted gym membership rates
  • Mental health support via free confidential advice and counselling services
  • Access to free wellbeing apps

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

You can expect further investment into your qualifications and can work towards being a Senior Brand Administrator.

Ask a question

The contact for this apprenticeship is:

CITY SKILLS LIMITED

The reference code for this apprenticeship is VAC2000063752.

Apply now

Closes in 9 days (Friday 20 November 2026 at 11:59pm)