People Operations Apprentice
H. BAUER PUBLISHING
Peterborough (PE2 6EA)
Closes in 7 days (Tuesday 17 November 2026)
Posted on 10 November 2026
Contents
Summary
Our People Operations team helps keep the everyday work of HR running smoothly.
You’ll support employees, managers and HR teams across Bauer UK, helping with the administration involved when someone joins the business, makes changes during their employment or leaves.
- Wage
-
Competitive
Competitive wage offered
- Training course
- HR support (level 3)
- Hours
-
Monday to Friday 9am to 5.30pm. Requirement to be in the Peterborough office a minimum 2 days per week
37 hours 30 minutes a week
- Start date
-
Monday 25 January 2027
- Duration
-
1 year 4 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
With guidance from your team, you’ll:
Prepare and update employee documents, making sure information is accurate.
Keep employee records organised and up to date.
Use our HR system, People Source, to record and process employee information.
Help answer everyday questions from employees and managers, asking colleagues for guidance when needed.
Support routine HR tasks and follow the team’s procedures.
Handle personal information carefully and confidentially.
Share ideas for making everyday tasks simpler and improving the support we provide.
We’re looking for someone who is interested in HR, enjoys helping others and is keen to learn.
You’ll bring:
Organisation and attention to detail: You can keep track of tasks, check your work and meet deadlines with guidance.
Clear, helpful communication: You can communicate politely and professionally with different people.
Digital confidence: You will be comfortable using tools such as Word, Excel and Outlook, or similar applications, and are willing to learn new systems.
A positive approach to teamwork: You enjoy working with others and can adapt when priorities change.
Care with confidential information: You understand why personal information must be handled accurately and kept private.
Curiosity and problem-solving: You’re interested in finding ways to make tasks easier or improve how things work.
Commitment to learning: You’re ready to work towards the apprenticeship, try new things and respond positively to feedback.
When applying, you can use examples from education, work experience or other relevant activities to show these skills.
Previous experience with HR systems or employee records can be useful, but an interest in learning these skills through practical experience is more relevant.
Where you'll work
Media House
Peterborough Business Park, Lynch Wood
Peterborough
PE2 6EA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CROSBY MANAGEMENT TRAINING LTD
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
Learning is an important part of this role. Alongside your day-to-day work, you’ll:
Work towards completing your CIPD Level 3 apprenticeship and put what you learn into practice.
Take part in regular development meetings, coaching sessions and progress reviews.
Build your understanding of HR processes, systems and professional standards.
Keep your apprenticeship records up to date and complete learning activities on time.
Ask questions, seek support and use feedback to develop your skills.
You’ll work towards agreed learning goals, building your confidence and taking on more responsibility as you progress.
More training information
You will complete all apprenticeship learning remotely within you working hours
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Curiosity
About this employer
We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe’s largest Publishers. From women’s and celebrities’ magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France – both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family-owned in the 5th generation, Bauer Media focuses on the long-term, with a consumer-first mindset that guides us across our diverse portfolio. Our workforce of 12,000 shares a common purpose: to deliver content and services that enrich people‘s everyday lives.
http://www.bauermedia.co.uk (opens in new tab)
Company benefits
You’ll have 28 days holiday, bank holidays & 2 volunteer days to use.
Your development matters, so access to our internal training provider – Bauer Academy, is a huge win.
We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay.
You’ll have the opportunity for flexible working.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
HR Administrator / HR Assistant
HR Advisor / People Advisor
HR / People Operations Coordinator
Talent / Recruitment Coordinator
Ask a question
The contact for this apprenticeship is:
CROSBY MANAGEMENT TRAINING LTD
careershub@bauermedia.co.uk
The reference code for this apprenticeship is VAC2000063588.
Apply now
Closes in 7 days (Tuesday 17 November 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.