Sales Apprentice
UNITE LIFT SERVICES LTD
Chatham (ME5 9UD)
Closes in 10 days (Monday 23 November 2026)
Posted on 12 November 2026
Contents
Summary
Swarm Recruitment is working with Unite Lift Services to recruit a Level 3 Business Administration Apprentice. This is a great opportunity for someone looking to kickstart their career in business administration within a thriving company. If you’re enthusiastic, organised and ready to learn, we’d love to hear from you!
- Wage
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£16,796 a year
Minimum wage rates (opens in new tab)
After 6 months £10.50 ph, to be reviewed after.
- Training course
- Sales executive (level 4)
- Hours
-
Hours: 34 per week - Monday to Friday 8.30pm-4.30pm, 1-hour unpaid lunch, Friday 8.30-2.30pm.
This is a fully office-based role.
34 hours a week
- Start date
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Monday 11 January 2027
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Role purpose:
To support the Business Development & Contracts Director with sales, marketing, client relationships and contract administration while developing practical skills through an apprenticeship.
Working closely with the Director, you will receive training and guidance to help identify new business opportunities, support existing clients and keep sales and marketing activities organised.
Key responsibilities:
Sales and business development:
- Review daily and weekly spreadsheets showing visits and enquiries to the company website, identifying potential business leads and preparing lists of companies for follow-up.
- Research potential clients and maintain accurate contact details and records of sales activity.
- Prepare and send introductory emails to prospective clients using approved company information and templates.
- Arrange meetings and calls for the Director with prospective and existing clients.
- Follow up quotations and proposals, record responses and keep the Director informed of progress and opportunities.
Client relationships and contracts:
- Send feedback forms to existing clients, collate responses and highlight any matters requiring follow-up.
- Monitor contract renewal dates and support the Director with renewal correspondence, documentation and follow-up.
- Help maintain accurate client and contract records.
Marketing and company information:
- Review and update company profiles, presentations and supporting sales materials, ensuring information is accurate, current and consistent.
- Check the company website and social media channels regularly to ensure content is relevant and up to date, highlighting changes needed and making approved updates.
- Support the preparation of marketing content and client communications.
Tenders and pre-qualification questionnaires:
- Assist the Director with preparing tenders and pre-qualification questionnaires (PQQs).
- Gather company information, supporting documents and other material required for submissions.
- Help track submission deadlines and maintain an organised library of tender documents.
Diary management and general administration:
- Manage the Director’s diary, including arranging meetings, confirming appointments and allowing time for preparation and travel.
- Prepare meeting materials, take notes when required and follow up agreed actions.
- Provide general administrative support, including updating spreadsheets, filing documents and handling correspondence.
- Welcome visitors and prepare tea, coffee and other refreshments for meetings and the wider team as required.
- Undertake other reasonable duties appropriate to the role and level of training.
Where you'll work
7 Sherwood House
Walderslade Centre, Walderslade Road
Chatham
ME5 9UD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SWARM TRAINING C.I.C.
Training course
Sales executive (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
- Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
- Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
- Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
- Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
- Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
- Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
- Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
- Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
- Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
- Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.
Training schedule
Training will be with Swarm Training, a national apprenticeship provider in the UK. The successful candidate will work towards a Level 3 Business Administration qualification, which takes 12-18 months to complete. The apprentice must complete a minimum of 6 hours per week during working hours, with monthly training sessions conducted by a tutor, with tasks assigned to be completed during those hours.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Team working
Other requirements
The closing date and start date may change.
About this employer
Established in 2017, Unite Lift Services is an independent lift company committed to delivering reliable, high-quality lift solutions with customer service at the heart of everything they do. Through their dedication to excellence, they have achieved consistent year-on-year growth, driven largely by customer referrals, repeat business, and our flexible, competitive pricing plans.
Based in Walderslade, Kent, all of their staff follow strict health and safety procedures, to ensure complete peace of mind for both our clients and lift users alike.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Possible opportunity for a full-time position upon successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
SWARM TRAINING C.I.C.
The reference code for this apprenticeship is VAC2000063374.
Apply now
Closes in 10 days (Monday 23 November 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.