Apprentice Scheduler
AXIS EUROPE LIMITED
London (E15 4PN)
Closes in 15 days (Wednesday 25 November 2026)
Posted on 10 November 2026
Contents
Summary
Becoming an apprentice at AxisCLC is an excellent opportunity to gain practical experience and training. You will work alongside experienced colleagues, whilst learning on the job. You will be expected to attend school/college once a week as part of your apprenticeship.
- Wage
-
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday. Start times will vary depending on contract.
40 hours a week
- Start date
-
Monday 4 January 2027
- Duration
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2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We are looking for a confident and motivated Apprentice Scheduler to join our Mechanical and Electrical (M&E) team, working towards a Level 3 Business Administration qualification through college. You will play an important role in coordinating responsive repairs, arranging appointments between engineers and tenants, and helping ensure repair works are scheduled efficiently. You will receive training on our systems and processes while developing your scheduling, communication and administrative skills. You will attend college one day per week, with the remaining working days spent gaining practical experience and supporting the M&E team.
What You’ll Deliver
- Coordinate responsive repair appointments between M&E engineers and tenants, helping ensure work is scheduled efficiently.
- Arrange and reschedule engineer visits in response to changing repair requirements and availability.
- Communicate with engineers, tenants and colleagues to confirm appointments and provide updates on repair works.
- Support the coordination of incoming repair requests, helping the team manage priorities and keep jobs progressing.
- Update job management systems and databases to maintain accurate repair records and appointment details.
- Follow up on scheduled jobs and outstanding appointments to help minimise delays.
- Respond to routine scheduling queries and escalate issues to the appropriate team members when needed.
- Maintain clear records of communications, bookings and changes to repair schedules.
- Work collaboratively with the M&E team to support the smooth delivery of responsive repairs.
Where you'll work
3 Tramway House
Tramway Avenue
Stratford
London
E15 4PN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CROYDON COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You will attend college one day per week (virtually) working towards the Level 3 Business Administration standard.
More training information
The course is held on-line, one day per week.
Requirements
Essential qualifications
GCSE in:
- English (grade 4 and above)
- Maths (grade 4 and above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Logical
- Team working
Other requirements
You should have 5 GCSEs, including Maths and English at grade 4 or above.
About this employer
Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience and operating from 23 offices across the UK. Together, our divisions employ more than 2,500 people and support over 400 clients nationwide, delivering essential property repairs, maintenance, refurbishment, decarbonisation and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Opportunity for permanent work on successful completion of apprenticeship.
Ask a question
The contact for this apprenticeship is:
CROYDON COLLEGE
The reference code for this apprenticeship is VAC2000063342.
Apply now
Closes in 15 days (Wednesday 25 November 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.