Apprentice Sales Assistant

ZAM FM LTD

MANCHESTER (M20 2YY)

Closes in 22 days (Tuesday 1 December 2026 at 11:59pm)

Posted on 9 November 2026

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Summary

Join ZAM FM as a Sales Apprentice and kick-start your career in business development, sales and marketing. You'll gain hands-on experience identifying new business opportunities, building relationships with clients, generating leads and preparing sales proposals. 

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Applicant will be on apprentice NMW for the first 12 months, this will then increase to NMW, on completion of the apprenticeship salary will be increased to industry standard rate between 30-35k PA with bonuses and 6 monthly performance reviews.

The company will provide phone, laptop, fuel card if driving all company travel expenses will be reimbursed, opportunities to attend events and awards.

Training course
Sales executive (level 4)
Hours
Monday to Friday.

40 hours a week

Start date

Monday 4 January 2027

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You'll receive training, support and the opportunity to develop valuable business skills while earning and working towards a recognised qualification. If you're confident, ambitious, motivated and enjoy speaking to people, we'd love to hear from you!

  • Lead Generation: Research potential clients and identify new business opportunities across security, facilities management, cleaning and construction labour supply
  • Cold Calling: Contact prospective businesses by telephone to introduce ZAM FM's services and generate new sales opportunities
  • Email Marketing: Prepare and send professional sales emails, company introductions and service proposals to potential customers
  • Social Media Management: Assist with creating LinkedIn posts, marketing content and promotional campaigns to raise awareness of ZAM FM
  • Client Relationship Building: Develop relationships with existing and prospective customers, following up on enquiries and maintaining regular communication
  • Market Research: Research competitors, identify new industries to target and monitor potential contract opportunities
  • Sales Administration: Update customer databases, maintain CRM records, record telephone conversations and track sales leads
  • Appointment Setting: Arrange meetings, telephone calls and introductions between prospective clients and the management team
  • Tender and Bid Support: Assist with identifying tender opportunities and preparing supporting information for sales submissions and proposals
  • Networking: Help identify networking events, trade exhibitions and business opportunities where ZAM FM can promote its services
  • Reporting: Provide regular updates on sales activity, new leads, customer feedback and progress against targets
  • Learning and Development: Take part in training sessions, team meetings and coaching to develop sales, communication, negotiation and business development skills

Where you'll work

OFFICE G01
ADAMSON HOUSE
TOWERS BUSINESS PARK WILMSLO
MANCHESTER
M20 2YY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CAMBRIDGE PROFESSIONAL ACADEMY LIMITED

Training course

Sales executive (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
  • Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
  • Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
  • Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
  • Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
  • Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
  • Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
  • Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
  • Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
  • Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
  • Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Training schedule

The successful applicant will work in a hybrid role and be paired with one of our proven and industry experts for training, the applicant will be expected to follow up with new and existing clients, generate their own contacts list, attend sites and client face to face meetings, fully supported by an operations team with a combined 50 years industry experience.                                                                                                       

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Fun and outgoing

About this employer

ZAM FM is a growing facilities management and workforce solutions company providing professional, reliable and cost-effective services to businesses across the UK.

Our services include security, cleaning, facilities management and construction labour supply. We work with a diverse range of clients, helping organisations maintain safe, clean and efficiently operated environments.

We pride ourselves on delivering high standards of customer service, building long-term client relationships and providing tailored solutions to meet our customers' needs.

As a growing business, we are passionate about developing new talent and creating opportunities for people to build successful careers. We offer a supportive working environment where apprentices can gain practical experience, develop valuable business skills and play an active role in our company's growth.

Joining ZAM FM means becoming part of an ambitious team where fresh ideas, enthusiasm and hard work are valued. We want people who are keen to learn, develop and grow with us.

http://www.zamfm.co.uk (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

We will discuss this with you during the interview stage. 

Ask a question

The contact for this apprenticeship is:

CAMBRIDGE PROFESSIONAL ACADEMY LIMITED

Neil Keenan

nkeenan@zamfm.co.uk

The reference code for this apprenticeship is VAC2000063109.

Apply now

Closes in 22 days (Tuesday 1 December 2026 at 11:59pm)