Business Administrator Apprenticeship MCS Waste Group
IGNITE SPORT UK LIMITED
St. Albans (AL4 0PJ)
Closes in 11 days (Monday 16 November 2026 at 11:59pm)
Posted on 5 November 2026
Contents
Summary
Our client, MCS Waste Group, is offering an exciting opportunity for a Business Administrator Apprentice (Level 3). You will support the day-to-day running of a busy waste management business, developing valuable skills in administration, customer service, communication, data management, and office systems.
- Wage
-
£14,560 a year
- Training course
- Business administrator (level 3)
- Hours
-
35 hours per week with flexible starts. Shifts to be confirmed.
35 hours a week
- Start date
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Monday 23 November 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answering telephone and email enquiries and directing them to the appropriate department.
- Providing excellent customer service to clients, suppliers, and members of the public.
- Maintaining accurate customer and company records using internal systems.
- Preparing quotations, reports, letters, and business documents.
- Supporting the scheduling and coordination of waste collection and operational activities.
- Processing invoices, purchase orders, and other administrative paperwork.
- Updating spreadsheets, databases, and company management systems.
- Filing, scanning, and archiving documentation in line with company procedures.
- Assisting with compliance and health & safety administration.
- Managing incoming and outgoing post and deliveries.
- Supporting the team with data entry and producing management reports.
- Coordinating meetings, preparing agendas, and taking meeting notes when required.
- Monitoring shared inboxes and ensuring enquiries are responded to promptly.
- Working with different departments to ensure smooth day-to-day business operations.
- Developing knowledge of business administration processes while working towards a level 3 qualification.
Where you'll work
Roehyde Farm
Colney Heath
St. Albans
AL4 0PJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
IGNITE SPORT UK LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Ignite Sport will deliver the training virtually and in the workplace.
Requirements
Desirable qualifications
GCSE in:
- English (grade 5)
- Maths (grade 5)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Patience
Other requirements
You must hold a current UK Driving Licence.
About this employer
Our client, MCS Waste Group, is a professional waste management and recycling company providing reliable waste collection, recycling, skip hire, and environmental services to commercial and domestic customers. Operating across a range of sectors, the business is committed to delivering efficient, sustainable waste solutions while maintaining excellent customer service and supporting environmentally responsible waste disposal practices.
As a growing and customer-focused organisation, our client offers a fast-paced working environment where apprentices can gain valuable experience in business administration, customer communications, operational support, and office management while developing skills that are transferable across many industries.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Move into a sales role.
Ask a question
The contact for this apprenticeship is:
IGNITE SPORT UK LIMITED
Leah Bryan
l.bryan@ignitetraininguk.com
The reference code for this apprenticeship is VAC2000062835.
Apply now
Closes in 11 days (Monday 16 November 2026 at 11:59pm)