Business administrator Level 3 Apprenticeship
NEXT STEP TRAINING LTD
London (N9 7ET)
Closes in 6 days (Wednesday 11 November 2026 at 11:59pm)
Posted on 4 November 2026
Contents
Summary
Launch your career with a hands-on Level 3 Business Administrator Apprenticeship. Gain real-world office experience, earn a salary, and build a strong foundation for long-term career growth.
- Wage
-
£14,560 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm.
30 hours a week
- Start date
-
Monday 16 November 2026
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Handling Inquiries: Answering phone calls, taking messages, and responding to initial email inquiries from tenants, landlords, or clients.
- Managing Paperwork & Compliance: Sorting, scanning, and uploading essential documents, such as tenancy agreements, proof of ID, and compliance certificates.
- Database Maintenance: Updating customer relationship management (CRM) systems and keeping property or client records accurate and up to date.
- Coordinating Schedules: Booking property viewings, organizing maintenance visits, and updating shared staff calendars.
- Front Desk Support: Greeting visitors and clients at reception in a professional and helpful manner.
- General Office Support: Assisting colleagues with filing, drafting basic emails, and keeping the office organised.
Where you'll work
295 Hertford Road
London
N9 7ET
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NEXTSTEP TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Flexible.
Requirements
Desirable qualifications
GCSE in:
- English (grade G4)
- Maths (grade G4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this employer
Property management business looking for business admin.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Potential full-time employment and further career progression within business administration or management roles.
Ask a question
The contact for this apprenticeship is:
NEXTSTEP TRAINING LIMITED
The reference code for this apprenticeship is VAC2000062629.
Apply now
Closes in 6 days (Wednesday 11 November 2026 at 11:59pm)