Junior Payroll Assistant apprentice
TANGLEWOOD CARE SERVICES LIMITED
Lincolnshire (PE21 7TQ)
Closes in 25 days (Monday 30 November 2026 at 11:59pm)
Posted on 4 November 2026
Contents
Summary
The Job Purpose of the Junior Payroll Assistant is: To assist with all matters regarding the pay of employees and to ensure this is dealt with in an accurate and timely fashion, alongside the Payroll Assistant and Group Payroll Manager.
- Wage
-
£18,000 a year
- Training course
- Payroll administrator (level 3)
- Hours
-
Monday - Friday, 8.00am/9.00am - 4.00pm/5.00pm.
37 hours 30 minutes a week
- Start date
-
Monday 14 December 2026
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Payroll
To assist with the smooth running of the payroll
department by managing workload, including but not
limited to;
- Processing and upkeep of all payroll and
relevant personnel data, as directed by the
Group Payroll Manager/Payroll Assistant. - Data processing - includes new starters and
leavers, salary changes and contract changes. - Download and verify timesheets, overtime and
absence records. - Preparation of AOE schedules, as required.
- Dealing with requests from external bodies, to
include references. - Record keeping regarding WTD.
- Assisting the Finance Team as necessary.
Communication
- Establish and maintain good communication with
colleagues in the Homes and the Head Office Team. - Participate in staff meetings as necessary.
Budgetary / Financial control
- Accuracy in all elements of the role is essential.
- Ensure that all commodities used in the payroll department are sensibly conserved by all team members.
The Junior Payroll Assistant will:
- The Junior Payroll Assistant will support the Payroll
Assistant, Group Payroll Manager and Senior
Management Team, to ensure accurate and timely
payroll completion. - The Junior Payroll Assistant will adhere to all legal requirements regarding the processing of the payroll, always following company policies and procedures.
Health and Safety:
- Report immediately any illness of an infectious nature
or accident incurred by a client, colleague self or other. - Understand and ensure the implementation of the care
homes health and safety policy, and emergency fire
procedures. - Report any faulty appliances, damaged furniture,
equipment or any potential hazard. - Promote safe working practice within the office.
- At all times work safely to protect yourself and others and in accordance with the 1974 Health & Safety at Work Act.
TANGLEWOOD CARE SERVICES LTD
JOB DESCRIPTION: JUNIOR PAYROLL ASSISTANT
Human Resources (HR)
- Adhere to and implement all HR policies and procedures.
- Support the Group Payroll Manager and Finance Team as required. Assist and support the Home Management teams.
Training and Development
- Maintain and improve professional knowledge and
competence. Keep professionally updated in all areas of
relevant expertise. - Attend mandatory training days/courses on or off site as
and when required.
Marketing
To always represent the Group in a professional and
respectful manner.
General
- Maintain all records as required by both the Governing
Bodies and the Directors of the Company - Ensure all information of a confidential nature gained in
the course of duty is not divulged to third parties. - Ensure the security of the payroll records is always
maintained. - Adhere to all company policies and procedures within
the defined timescales. - Carry out any other tasks that may be reasonably assigned to you.
- To be conversant with the company employee handbook.
Where you'll work
2 Endeavour Park
Boston
Lincolnshire
PE21 7TQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
EMA TRAINING LIMITED
Training course
Payroll administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- gather, analyse and process payroll data and information
- resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
- deal with complaints, following processes and escalating complex situations
- meet client or customer needs in line with service level agreements
- provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
- adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
- select appropriate media for communication etc recognising the advantages and risks related to each method
- escalate concerns relating to deadlines in a timely manner, suggesting solutions
- use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
- Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
- develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
- use computerised payroll software and spreadsheet packages such as MS Excel
- use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
- gather, analyse and process payroll data and information
- resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
- deal with complaints, following processes and escalating complex situations
- meet client or customer needs in line with service level agreements
- provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
- adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
- select appropriate media for communication etc recognising the advantages and risks related to each method
- escalate concerns relating to deadlines in a timely manner, suggesting solutions
- use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
- Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
- develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
- use computerised payroll software and spreadsheet packages such as MS Excel
- use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
Training schedule
The Payroll Administrator standard is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work based projects designed by the provider, to meet employer needs.
The knowledge units provided will cover topics such as:
- National Insurance
- PAYE
- Statutory Sick Pay (SSP)
- Statutory Parental Leave
- Statutory Deductions
The last four months of the qualification will entail completing the following as part of the End Point Assessment:
- Knowledge Test
- Project Report
- Professional Discussion
The qualification will be delivered over 12 months (8 months for training and 4 months for EPA). The training sessions will take place online bi-weekly with your allocated trainer. In between training sessions you will be assigned a workplace task to support in implementing your knowledge.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Number skills
- Initiative
- Interpersonal skills
Other requirements
Will need to have DBS check.
About this employer
Tanglewood Care Homes is an award winning care home organisation. We are well established, with over 30 years of experience across Lincolnshire, Nottinghamshire, Yorkshire and beyond, and are proud of our great reputation.
We offer high-quality, individualised care, with the wishes and choices of our residents at the heart of everything we do. We pride ourselves on creating friendly, homely environments where our residents can enjoy their days interacting with our caring and compassionate team members. We strive to achieve the best outcomes for our residents, and will go the extra mile to support them to continue to be as active as possible and live the most fulfilling life that they possibly can.
https://www.tanglewoodcarehomes.co.uk/about-us/ (opens in new tab)
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Opportunity for a full time position within the team, upon completion of the apprenticeship programme.
Ask a question
The contact for this apprenticeship is:
EMA TRAINING LIMITED
EMA Training
apply@ematraining.co.uk
The reference code for this apprenticeship is VAC2000062437.
Apply now
Closes in 25 days (Monday 30 November 2026 at 11:59pm)