Apprentice Business Support Officer

CANTIDAD LIMITED

Wakefield (WF1 3BY)

Closes in 16 days (Monday 23 November 2026 at 11:59pm)

Posted on 6 November 2026

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Summary

To provide effective administrative, organisational and operational support to the business, ensuring efficient day-to-day functioning, strong governance, and team coordination. The postholder will support business operations, finance, HR, project delivery and quality management, contributing to a compliant, customer-led organisation.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday, hybrid working.

37 hours 30 minutes a week

Start date

Monday 7 December 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities

  • Provide administrative and operational support to ensure the smooth running of the business.
  • Manage diaries, meetings, events, correspondence, records, and document control systems.
  • Coordinate office facilities, suppliers, IT support, equipment, and company events.
  • Support HR administration, including onboarding, staff records, training logs, and leave management.
  • Maintain business systems, project documentation, procedures, and quality management records.
  • Assist with finance administration, including invoices, expenses, purchase orders, and contract records.
  • Support project delivery through document preparation, stakeholder engagement, and workshop coordination.
  • Act as a first point of contact for clients, suppliers, and stakeholders, ensuring professional communication.
  • Produce reports, maintain compliance records, and support audits and accreditation activities.
  • Assist with marketing activities, social media management, and promoting the company profile.

Where you'll work

Rishworth House 8A
Rishworth Street
Wakefield
WF1 3BY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HEART OF YORKSHIRE EDUCATION GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training will be delivered by the Heart of Yorkshire Education Group. The apprentice will attend online learning sessions via Microsoft Teams on a fortnightly basis, scheduled every Wednesday, alongside workplace learning and development activities.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Administrative skills

About this employer

Cantidad Ltd is a specialist construction and commercial consultancy based in Wakefield that helps clients manage contractual, commercial, and project-related challenges in the construction and civil engineering sectors

https://www.cantidad.co.uk/about-cantidad/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Opportunity to become a permanent full time member of staff.

Ask a question

The contact for this apprenticeship is:

HEART OF YORKSHIRE EDUCATION GROUP

The reference code for this apprenticeship is VAC2000062268.

Apply now

Closes in 16 days (Monday 23 November 2026 at 11:59pm)