Air Import Apprentice
FUTURE FORWARDING CO LTD
Manchester (M23 9XD)
Closes in 17 days (Friday 20 November 2026 at 11:59pm)
Posted on 3 November 2026
Contents
Summary
Fully remote delivery process imbedded with professional work coaches and training whilst learning on the job within the office.
You will gain your Level 3 Freight qualification and have the opportunity to progress within the company.
- Wage
-
£15,808 a year
- Training course
- International freight forwarding specialist (level 3)
- Hours
-
08:30 - 17:00, Monday to Friday.
38 hours a week
- Start date
-
Friday 27 November 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Arrange shipment from start to finish following standard operating procedures and ensuring all documents compliant with regulations and legal requirements.
- Taking customer enquiries
- Obtain and create quotes for shipments and source best method of transportation
- Liaise with Airlines and overseas agents, to obtain quotes and find best routes for our clients
- Working from the workflow / Pave tasks
- Make bookings with Agents and Partners
- Receive, review and process Air Import documentation
- Liaise with our customs team to process the Import clearance
- Arrange collection of freight and deliveries to clients.
- Handling and resolving troubleshooting issues
- Track and trace Import shipments to provide updates to the client
- Ensure Clients are regularly updated through the shipping process, including discussing potential delays and problem resolving
- Invoicing clients as per agreed rates
- Responsible for compliance regulations
- Handle the full shipping process from A-Z
- Contribute to health, safety, and hygiene standards
Where you'll work
Southmoor Industrial Estate, Southmoor Road
Manchester
M23 9XD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Training course
International freight forwarding specialist (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
- Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
- Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
- Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
- Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
- Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
- Identify and source data from customers, systems or colleagues.
- Identify and resolve problems in line with responsibilities.
- Create and maintain productive working relationships with internal and external customers.
- Adapt communication based on the situation and the audience.
- Identify problems outside of limits of responsibility and escalate within company policy.
- Communicate in writing, preparing communications on technical matters.
- Communicate with others verbally, including internal and external customers.
- Air. Use and adapt terminology appropriate to the air freight industry.
- Air. Select and use documentation appropriate to the air freight industry.
- Ocean. Use and adapt terminology appropriate to the ocean freight industry.
- Ocean. Select and use documentation appropriate to the ocean freight industry.
- Road. Use and adapt terminology appropriate to the road freight industry.
- Road. Select and use documentation appropriate to the road freight industry.
- Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
- Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
- Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
- Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
- Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
- Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
- Identify and source data from customers, systems or colleagues.
- Identify and resolve problems in line with responsibilities.
- Create and maintain productive working relationships with internal and external customers.
- Adapt communication based on the situation and the audience.
- Identify problems outside of limits of responsibility and escalate within company policy.
- Communicate in writing, preparing communications on technical matters.
- Communicate with others verbally, including internal and external customers.
Training schedule
International Freight Forwarding Specialist Level 3.
All training delivered via pre-arranged workshops, day to day work carried out at the place of work.
Requirements
Desirable qualifications
GCSE in:
- English (grade A*-C/ 4-9)
- Maths (grade A*-C/ 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
Other requirements
Must live within 30-minutes commute of the workplace.
About this employer
We prioritize sustainability through our green solutions, including energy-efficient practices and carbon offsetting projects, to support a cleaner, more sustainable future. Our client-centric approach ensures that we tailor our services to your unique requirements, providing transparency, reliability, and value in every interaction.
At Future Forwarding Company, we are not just moving goods; we are shaping the future of logistics. Join us on our journey towards innovation and sustainability, and experience how our forward-thinking solutions can enhance your supply chain and drive your business forward.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Gain your qualification and progress through the company.
Ask a question
The contact for this apprenticeship is:
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Kerry Traill
Kerry.traill@seetec.co.uk
07903053388
The reference code for this apprenticeship is VAC2000062238.
Apply now
Closes in 17 days (Friday 20 November 2026 at 11:59pm)