IT Solutions Apprentice
University of Oxford
Headington, Oxford (OX3 7BN)
Closes in 22 days (Wednesday 25 November 2026 at 11:59pm)
Posted on 3 November 2026
Contents
Summary
- We are seeking an enthusiastic apprentice to join the Nuffield Department of Medicine IT function as part of the newly created MSD IT proactive team.
- This role offers an exciting opportunity to build practical IT skills while learning how to support the design, implementation and improvement of technology solutions.
- Wage
-
£26,686 a year
- Training course
- IT solutions technician (level 3)
- Hours
-
Monday to Friday.
36 hours 30 minutes a week
- Start date
-
Monday 4 January 2027
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Assist technical staff with system upgrades, migrations, implementations, and improvement projects.
- Assist with data collection and analysis to support project decisions.
- Assist with the testing and implementation of new IT systems, applications, and technology.
- Support the day-to-day operation of business systems, applications, servers, networks and software platforms
- Maintain accurate technical documentation, system records, procedures, and user guides
- Assist with testing, scripting, automation, or basic software development tasks where appropriate.
- Develop practical experience of supported Windows environments and gain awareness of macOS, Linux, networking, cloud services and audio-visual technologies used within NDM
- Provide a helpful, professional and customer-focused service to colleagues, seeking guidance when a request is outside your level of knowledge or authority.
- Any additional tasks that fall within your competency as directed
- Participate in and support the public engagement and widening access activities of the Department and the University. This is anticipated to be not more than 2 days per year.
- Undertake mandatory training as required by the University, Division and Department. The specific list of training courses may change from time-to-time, in response to both legal and internal university requirements.
Where you'll work
Henry Wellcome Building for Genomic Medicine
Old Road Campus
Roosevelt Drive
Headington, Oxford
OX3 7BN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BASINGSTOKE ITEC LIMITED
Training course
IT solutions technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
- The university are keen to recruit local talent
About this employer
Welcome to the University of Oxford. We aim to lead the world in research and education for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Opportunity to progress to a higher qualification
Ask a question
The contact for this apprenticeship is:
BASINGSTOKE ITEC LIMITED
The reference code for this apprenticeship is VAC2000062149.
Apply now
Closes in 22 days (Wednesday 25 November 2026 at 11:59pm)