Business Administrator Apprenticeship
IGNITE SPORT UK LIMITED
Stanford-Le-Hope (SS17 9FA)
Closes in 8 days (Wednesday 11 November 2026 at 11:59pm)
Posted on 2 November 2026
Contents
Summary
Our client is a well-established haulage and logistics company, providing reliable transport solutions across the UK. This Business Administrator Apprenticeship offers the opportunity to gain valuable experience supporting daily operations, coordinating logistics, managing documentation, and delivering excellent customer service.
- Wage
-
£18,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
41 hours per week. Shifts to be confirmed.
41 hours a week
- Start date
-
Monday 23 November 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answering incoming telephone calls and directing enquiries to the appropriate team.
- Responding to customer emails and providing updates on deliveries and collections.
- Inputting and maintaining accurate customer and job records on company systems.
- Assisting with booking transport jobs and scheduling deliveries.
- Supporting the planning team with driver and vehicle administration.
- Preparing transport documentation, delivery notes, and customer paperwork.
- Updating spreadsheets and internal databases with operational information.
- Liaising with customers, drivers, suppliers, and colleagues to support daily operations.
- Monitoring inboxes and ensuring enquiries are dealt with promptly.
- Filing and managing electronic and paper-based documents.
- Assisting with invoicing, purchase orders, and general finance administration.
- Producing reports, letters, and business correspondence using Microsoft Office applications.
- Tracking job progress and updating customers on delivery schedules.
- Supporting compliance administration, including vehicle and driver records.
- Maintaining high levels of customer service and professionalism at all times.
- Assisting with general office administration and ad hoc business support tasks.
Where you'll work
Pacific Avenue
Stanford-Le-Hope
SS17 9FA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
IGNITE SPORT UK LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The training will be offered virtually and within the workplace.
Requirements
Desirable qualifications
GCSE in:
- English (grade 5)
- Maths (grade 5)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Patience
Other requirements
You must have experience in MS Suite.
About this employer
Our client is a trusted haulage and logistics provider, delivering reliable transportation solutions for customers across the UK. With a strong reputation for efficiency, professionalism, and customer service, they support businesses with the safe and timely movement of goods. Their experienced team is committed to maintaining high standards and building long-term relationships with clients, making this an excellent environment for an aspiring Business Administrator to develop valuable skills and gain industry experience.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Full time employment.
Ask a question
The contact for this apprenticeship is:
IGNITE SPORT UK LIMITED
Leah Bryan
l.bryan@ignitetraininguk.com
The reference code for this apprenticeship is VAC2000062009.
Apply now
Closes in 8 days (Wednesday 11 November 2026 at 11:59pm)