Business Administrator Apprenticeship
IGNITE SPORT UK LIMITED
London (SE1 0JF)
Closes in 8 days (Wednesday 11 November 2026 at 11:59pm)
Posted on 2 November 2026
Contents
Summary
Our client is a specialist provider of facilities management, maintenance, and property support services, working with a wide range of commercial and residential customers.
- Wage
-
£22,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
37 hour working week
37 hours a week
- Start date
-
Monday 11 January 2027
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Managing incoming telephone calls, emails, and customer enquiries in a professional manner.
Providing administrative support to managers and operational teams.
Scheduling appointments, maintenance visits, and engineer diaries.
Updating internal databases, CRM systems, and customer records.
Preparing and issuing quotations, reports, and business correspondence.
Maintaining accurate filing systems, both electronic and paper-based.
Assisting with invoicing, purchase orders, and general finance administration.
Liaising with customers, suppliers, contractors, and colleagues to coordinate services.
Monitoring and processing work orders to ensure timely completion.
Supporting compliance and health & safety documentation administration.
Processing incoming and outgoing post and deliveries.
Assisting with the preparation of meetings, including taking minutes and distributing actions.
Producing documents, spreadsheets, and presentations using Microsoft Office applications.
Tracking service requests and ensuring customer records remain up to date.
Providing excellent customer service while developing professional communication skills.
Supporting wider business projects and undertaking additional administrative duties as required.
Where you'll work
99 Southwark Street
London
SE1 0JF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
IGNITE SPORT UK LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The training element will be delivered virtually and within the workplace.
Requirements
Desirable qualifications
GCSE in:
- English (grade 5)
- Maths (grade 5)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
About this employer
About Our Client
Our client is a trusted provider of facilities management, property maintenance, and support services, delivering high-quality solutions to commercial and residential customers. With a strong focus on customer service, operational excellence, and reliability, they pride themselves on building lasting client relationships and maintaining high standards across every project they undertake. This is an excellent opportunity to join a supportive and professional team while developing valuable business administration skills.
https://jac-group.co.uk/jac-project-management/ (opens in new tab)
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Full time employment
Ask a question
The contact for this apprenticeship is:
IGNITE SPORT UK LIMITED
Leah Bryan
l.bryan@ignitetraininguk.com
The reference code for this apprenticeship is VAC2000062002.
Apply now
Closes in 8 days (Wednesday 11 November 2026 at 11:59pm)