Network Engineer Apprentice
SMALLWORLD I.T. (UK) LTD
Bordon (GU35 0AX)
Closes in 29 days (Wednesday 2 December 2026 at 11:59pm)
Posted on 2 November 2026
Contents
Summary
As an Apprentice Systems Engineer, you will support clients with technical issues, help maintain IT systems and networks, and develop your skills across hardware, software, cloud services and cyber security. You will gain practical workplace experience alongside structured apprenticeship training.
- Wage
-
£19,000 a year
- Training course
- Network engineer (level 4)
- Hours
-
Hours: 09:00–18:00, Monday to Friday.
37 hours 30 minutes a week
- Start date
-
Saturday 5 December 2026
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Responsibilities
- Provide IT support to clients by phone, email, remote support tools and in person.
- Troubleshoot hardware, software, Microsoft 365 and connectivity issues.
- Set up and maintain computers, applications, user accounts and access permissions.
- Assist with maintaining networks, servers, cloud services and IT infrastructure.
- Support system monitoring, software updates, backups and security checks.
- Record support tickets, document solutions and escalate complex issues.
- Provide clear, friendly technical guidance to clients and colleagues.
- Learn to use automation and AI tools responsibly to improve IT support processes.
- Complete apprenticeship training and apply new knowledge in the workplace.
What We’re Looking For
- A genuine interest in IT and a desire to develop technical skills.
- A logical approach to problem-solving and troubleshooting.
- Good communication skills and a friendly, customer-focused attitude.
- Enthusiasm for learning about systems, networking, cloud technology and cyber security.
- A proactive attitude, willingness to learn and ability to work as part of a team.
- Commitment to completing the Level 4 CompTIA Certified
- Systems Engineer apprenticeship with Leep Talent.
Where you'll work
9 Highview
High Street
Bordon
GU35 0AX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LEEP TALENT LIMITED
Training course
Network engineer (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Apply tools and techniques when securely operating and testing networks.
- Install and configure network components.
- Implement tools and techniques to monitor, identify, analyse and record systems performance in line with defined specifications.
- Maintain security of the network against potential threats.
- Apply tools and or techniques to gather information to troubleshoot issues and or isolate, repair or escalate faults.
- Communicate outcomes of tasks and record actions in line with organisational procedures.
- Upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime.
- Interpret information and or specifications received from a manager, customer or technical specialist and accurately implement the defined requirements.
- Implement techniques to optimise systems or component performance in line with defined specifications.
- Apply the required level of responsibility when organising and prioritising work tasks, clients’ or stakeholders’ requests in line with SLAs and organisation processes.
- Explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints.
- Operate securely, and apply process, policies and legislation within their business responsibilities.
- Configure and maintain network addressing in line with customer requirements.
- Ensure compliance of network engineering outputs with change management processes including Secure Access Service Edge SASE or Zero-trust networking .
- Apply tools and techniques when securely operating and testing networks.
- Install and configure network components.
- Implement tools and techniques to monitor, identify, analyse and record systems performance in line with defined specifications.
- Maintain security of the network against potential threats.
- Apply tools and or techniques to gather information to troubleshoot issues and or isolate, repair or escalate faults.
- Communicate outcomes of tasks and record actions in line with organisational procedures.
- Upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime.
- Interpret information and or specifications received from a manager, customer or technical specialist and accurately implement the defined requirements.
- Implement techniques to optimise systems or component performance in line with defined specifications.
- Apply the required level of responsibility when organising and prioritising work tasks, clients’ or stakeholders’ requests in line with SLAs and organisation processes.
- Explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints.
- Operate securely, and apply process, policies and legislation within their business responsibilities.
- Configure and maintain network addressing in line with customer requirements.
- Ensure compliance of network engineering outputs with change management processes including Secure Access Service Edge SASE or Zero-trust networking .
Training schedule
Level 4 Network Engineer Apprenticeship Standard.
You will receive full training and support from the Leep Apprenticeship team to increase your skills.
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C and above)
- Maths (grade 4/C and above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
About this employer
Proactive Managed IT Support, Cloud Services and Cyber Security, designed for you. One supplier, one call. Consider it done.
https://smallworldit.com/ (opens in new tab)
Company benefits
- Pension scheme
- Professional training and certification opportunities
- Occasional work-from-home flexibility
- Extra day off for your birthday
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.
Ask a question
The contact for this apprenticeship is:
LEEP TALENT LIMITED
The reference code for this apprenticeship is VAC2000061895.
Apply now
Closes in 29 days (Wednesday 2 December 2026 at 11:59pm)