HR Support Apprentice
EMR GROUP LIMITED
Cheshire (WA5 7NS)
Closes on Monday 30 November 2026
Posted on 29 October 2026
Contents
Summary
We’re looking for a HR Support Apprentice to join our People Team while completing a Level 3 HR Support apprenticeship with Associate membership of the CIPD.
- Wage
-
£19,570 a year
Minimum wage rates (opens in new tab)
This apprenticeship salary will increase after 12 months, on successful completion of learning outcomes
- Training course
- HR support (level 3)
- Hours
-
Monday to Friday 0830 until 5pm.
40 hours a week
- Start date
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Monday 1 February 2027
- Duration
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2 years
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Working alongside experienced HR professionals, you’ll gain practical experience across the employee lifecycle, supporting HR administration, onboarding and offboarding, HR systems, payroll, colleague queries and people projects. You’ll apply your apprenticeship learning in the workplace while building your HR knowledge, confidence and professional skills.
- Providing administrative support across a range of HR activities and maintaining accurate employee records.
- Supporting onboarding and offboarding, including pre-employment checks, contracts, HR documentation and exit processes.
- Responding to routine colleague and manager queries, providing a helpful and professional service and escalating more complex matters when required.
- Maintaining accurate employee information within HR systems and supporting routine reporting and system queries.
- Providing administrative support to Payroll, reward, recognition and benefits activities.
- Supporting People projects, governance, compliance and process improvement initiatives.
- Handling confidential and sensitive information professionally and in line with data protection requirements.
- Identifying opportunities to improve HR processes and the colleague experience.
- Working collaboratively with the wider People Team and business stakeholders.
- Completing apprenticeship learning activities and assessments, seeking feedback and applying your learning in the workplace.
- Taking on additional responsibilities as your knowledge, skills and confidence develop.
Where you'll work
Sirius House
Delta Crescent Westbrook
Warrington
Cheshire
WA5 7NS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
VQ SOLUTIONS LTD
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
- An interest in building a career in Human Resources/People.
- Good written and verbal communication skills, with the confidence to ask questions when unsure.
- Basic IT skills and confidence using Microsoft Office, with a willingness to develop your HR systems knowledge.
Strong organisation, attention to detail and accurate record - keeping skills.
- Able to maintain confidentiality and handle personal and sensitive information appropriately.
- A positive, professional and customer-focused approach.
- Able to work collaboratively, manage priorities and meet deadlines.
- A willingness to learn, take on feedback and develop new skills.
- Practical problem-solving skills, with the ability to resolve straightforward issues and escalate when necessary.
- Previous administration, customer service or office-based experience is desirable.
- Experience using Excel or other systems to organise information is advantageous.
If you’re enthusiastic about starting a career in HR and want to gain recognised qualifications alongside valuable hands-on experience, we’d love to hear from you.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Team working
About this employer
European Metal Recycling is a global leader in sustainable materials with physical operations in the UK, USA, Germany and the Netherlands. Our core business is the recycling of metal and plastics from a range of public, commercial and industrial waste streams. Our recycling activities generate around 10 million tonnes of sustainable materials every year, saving over 10 million tonnes of CO2. Our mission is to have great people serving our customers with dependable recycling solutions. EMR is still privately owned, with family values at its core. It’s a place where we care about our people, our customers, our workplace and our communities. We offer diverse and exciting career opportunities where individuals can make a difference and are recognised and rewarded for their hard work.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Progression into the wider Human Resources team- across a variety of departments.
Ask a question
The contact for this apprenticeship is:
EMR GROUP LIMITED
kate slater
kate.slater@emrgroup.com
07811092818
The reference code for this apprenticeship is VAC2000061544.
Apply now
Closes on Monday 30 November 2026
After signing in, you’ll apply for this apprenticeship on the company's website.