Senior Healthcare Support Worker Apprentice

DMC HEALTHCARE LTD

Hull (HU7 5DD)

Closes in 14 days (Wednesday 11 November 2026 at 11:59pm)

Posted on 28 October 2026

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Summary

For the first time, we’re excited to offer a Level 3 Senior Healthcare Apprenticeship programme. You will gain first-hand, on-the-ground patient-facing experience in a real clinical environment, learning from an experienced, consultant-led multidisciplinary team of dermatologists, clinical and non-clinical support professionals.

• Wage:

  £15,600 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

  Year 1 (Initial 12 months):

  £ 9.5 per hour

  Year 2 (Remaining 6 months):

  £ 10.85 per hour (age 18-20) or £ 12.71 per hour (age 21+)

• Training course: Senior healthcare support worker (level 3)
• Hours: 37.5 hours per week, allocated across operating hours between Monday to Sunday.

  37 hours 30 minutes a week

• Start date:

  Tuesday 1 December 2026

• Duration:

  2 years

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As you grow in training and competence, you may take on broader delegated clinical support duties, supporting routine workload, local processes and effective multidisciplinary working — giving you real exposure to how a clinical team operates day to day. As your understanding and confidence develop, you will also be expected to take on leadership responsibilities, and support in mentoring newer colleagues. This role may require you to work across a number of our DMC sites.

Main Duties & Responsibilities Core Duties, but not limited to:

• Organisation & setting up of clinics
• Assisting in clinics
• Assist with minor surgical procedures as required
• Follow infection prevention and control procedures, including hand hygiene, PPE, equipment cleaning and safe waste disposal
• Involvement with local healthcare network visiting GP practices and creating awareness of DMC Healthcare Services with the objective of increasing referrals and improving patient care and experience
• Adhere to policies and procedures developed for the service, standards and guidance
• Participate in audit where appropriate
• Maintain evidence of competence, mandatory training and role-specific learning, and take part in supervision, appraisal and reflective practice
• Provide leadership and act as a positive role model within the scope of the role
• Use own initiative
• Flexible working approach for the needs of the service
• Adhere to department procedures for the use of supplies and equipment in order to promote the effective and efficient use of resources
• Share responsibility for key aspects of housekeeping and stock control demonstrating a good awareness of cost efficiency and safety
• Undertakes routine and regular checks on patient trolleys and bed spaces ensuring all relevant equipment is clean, in good working order and in-tact and reports faults to managers
• Performs checks on gas cylinders, replaces if required and escalates any issues
• Sometimes works without direct supervision using own initiative within the limits of training, assessed competence and delegated scope of practice
• Support mentoring of new apprentices or colleagues in understanding service pro cesses and safe working practices (Level 3 apprenticeship)
• Decide when to refer enquiries from the patient, carers and relatives to the senior management health & safety
• To identify any risks involved in work activities and report them to the Community Services Manager
• To always adhere to all DMC Healthcare policies and procedures
• To ensure Data Protection is adhered to in every clinic setting
• To report any breaches of policies and procedures to the Community Services Manager immediately
• Recognise safeguarding concerns, incidents, hazards or equipment issues and report them promptly through the correct process
• Maintain confidentiality and accurate records in line with data protection requirements
• Communicates with other departments – for example, Estates, Supplies Department
• The post holder is expected to demonstrate and act on the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees
• Preparation of and management of the healthcare environment & equipment used
• The healthcare support worker will use a range of medical equipment and resources in their role

Where you'll work

Lothian Way
Bransholme
Hull
HU7 5DD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DN COLLEGES GROUP

Training course

Senior healthcare support worker (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Core: Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role.
• Core: Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed.
• Core: Work as part of a multi-disciplinary team to provide safe and non-discriminatory person-centred care and support with individuals’ established consent.
• Core: Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm.
• Core: Support individuals to make informed and positive lifestyle choices.
• Core: Actively seek out and act on opportunities to support individuals to maximise their health, well-being and positive lifestyle choices.
• Core: Recognise and respond to changes in an individual’s health and wellbeing.
• Core: Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and well-being.
• Core: Promote and monitor access to fluids and nutrition in line with an individual’s care plan.
• Core: Communicate with individuals, their families, carers and others in the workplace using techniques designed to facilitate understanding.
• Core: Recognise and respond to limitations in an individual’s mental capacity.
• Core: Maintain a safe and healthy working environment, using infection prevention and control techniques including hand washing, sanitisation, disinfection and personal protective equipment (PPE).
• Core: Maintain the safe supply, storage, use and disposal of supplies and equipment.
• Core: Move and handle equipment or other items safely and assist individuals.
• Core: Take appropriate action in response to concerns, risks, incidents or errors and near misses arising in the workplace.
• Core: Perform basic life support techniques.
• Core: Recognise and respond to potential conflict, challenging behaviour or an escalating situation.
• Core: Undertake own training and development activities and contribute to the training and development of others.
• Core: Participate in appraisal to support professional development.
• Core: Reflect on and develop your own practice.
• Core: Record and store information related to individuals securely, including the safe use of technology.
• Core: Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality, duty of confidence and disclosure.
• Core: Participate in and support others with quality improvement activities in the workplace.
• Core: Use investigatory techniques to source evidence to validate and improve the delivery of care and support within own scope of practice.
• Core: Critically appraise sources of information and apply to practice.
• Core: Provide leadership and act as a role model for others within the scope of own role.
• Core: Contribute to mentoring and supervision of others in the workplace within the scope of own role.
• Core: Undertake physiological measurements, selecting and using the correct tools or equipment.
• Options 1 and 5: Adult nursing support and children and young people support: Support individuals with activities of daily living to develop and maintain their independence in line with their desired. outcomes and plan of care.
• Options 1, 2 and 5: Adult nursing support, maternity support and children and young people support: Assist with tissue viability risk assessments and manage pressure areas.
• Options 1 and 5: Adult nursing support and children and young people support: Assist with wound care in line with the care plan.
• Options 1, 2 and 5: Adult nursing support, maternity support and children and young people support: Obtain and test specimens in line with the care plan.
• Options 1, 2 and 5: Adult nursing support, maternity support and children and young people support: Provide care and support for individuals and their family during the end-of-life phase.
• Options 1, 2, 5 and 6: Adult nursing support, maternity support, children and young people support and allied health professional therapy support: Contribute to signposting to relevant agencies and, discharge or transfer of individuals between services, in line with their care plan.
• Options 1, 2, 4 and 5: Adult nursing support, maternity support, mental health support and children and young people support: Recognise and respond to deteriorations in physical health, mental health and wellbeing.
• Option 1: Adult nursing support: Support adults to take responsibility for their own health and wellbeing and for managing their own condition.
• Option 2: Maternity support: Assist the midwife with teaching, feeding and hygiene needs of babies-parenting skills and antenatal and postnatal exercise.
• Option 2: Maternity support: Assist health care professionals with antenatal and newborn screening and provide information to parents about immunisation activities.
• Option 2: Maternity support: Provide support to the maternity team by maintaining the supply of resources, instruments and equipment.
• Option 2: Maternity support: Support personal care such as providing care for women with urethral catheters.
• Option 2: Maternity support: Identify the baby and provide wristband or label in line with local security procedures.
• Option 2: Maternity support: Care for the physical needs of babies by undertaking routine healthy baby observations and reporting any abnormalities.
• Option 2: Maternity support: Support parents and carers to meet the developmental, nutritional and hygiene needs of babies.
• Option 2: Maternity support: Work in partnership with families and other support services to support individuals in difficult circumstances, bereavement and loss.
• Option 2: Maternity support: Provide support to the midwife and others in the multi-disciplinary team in an emergency situation during pregnancy, labour, birth or the postnatal period.
• Option 3: Theatre support: Complete pre- and post-operative checklists.
• Option 3: Theatre support: Support the surgical team to maintain the sterile field.
• Option 3: Theatre support: Participate in team briefing, patient sign in, timeout, sign out and debriefing.
• Option 3: Theatre support: Support and monitor the pre-medicated, sedated and unconscious individual.
• Option 3: Theatre support: Measure and record an individual’s body fluid balance.
• Option 3: Theatre support: Move, position and transport individuals and specialist equipment before, during and after surgery.
• Option 3: Theatre support: Prepare the clinical environment and provide surgical instrumentation and supplementary items for the surgical team.
• Option 3: Theatre support: Carry out counts for swabs, sharps, instruments and disposable items and take action if something is missing.
• Option 3: Theatre support: Assist in receiving, handling and dispatching clinical specimens or blood products.
• Option 4: Mental health support: Use strategies and tools to promote mental wellbeing and to support individuals with mental ill health.
• Option 4: Mental health support: Observe, record and report changes and barriers, using proactive approaches to manage behaviour which challenges.
• Option 4: Mental health support: Take an active approach in supporting individuals to manage their condition.
• Option 4: Mental health support: Build, monitor and sustain therapeutic relationships with individuals, carers and their families.
• Option 4: Mental health support: Promote a recovery-based approach that enables the individual to manage their condition.
• Option 4: Mental health support: Enable and empower individuals to actively participate in society and recognise the impact of mental health on them and others.
• Option 4: Mental health support: Identify situations of risk to yourself or others and take action including seeking support.
• Option 4: Mental health support: Involve the individual, carers and family members in risk management processes.
• Option 4: Mental health support: Review and promote your own mental health and wellbeing.
• Option 5: Children and young people support: Support the development of children and young people through therapeutic play and learning.
• Option 5: Children and young people support: Support children and young people through transitions by enabling shared or independent decision making.
• Option 5: Children and young people support: Support parents, families and carers to meet the needs of children and young people.
• Option 5: Children and young people support: Support children and young people before, during or after diagnostic, clinical or therapeutic procedures.
• Option 6: Allied health professional therapy support: Provide therapeutic support in line with care plans to encourage independence, self-management and skills for everyday life.
• Option 6: Allied health professional therapy support: Assist with undertaking clinical risk assessments and management plans.
• Option 6: Allied health professional therapy support: Recognise the impact of mental or physical capacity, health condition, learning disability or overall wellbeing on the therapeutic or clinical task or intervention and when to adapt.
• Option 6: Allied health professional therapy support: Enable individuals to meet optimum potential.
• Option 6: Allied health professional therapy support: Facilitate group sessions to support health and well-being of individuals or communities.
• Option 6: Allied health professional therapy support: Support people to engage in the community and access activities or resources in line with their treatment goals.
• Option 6: Allied health professional therapy support: Identify, order or fit therapeutic equipment and resources in line with the individual’s care plan.
• Option 6: Allied health professional therapy support: Use equipment and resources therapeutically in a safe way in line with local policy and procedure.
• Option 6: Allied health professional therapy support: Demonstrate and teach the safe and appropriate use of therapeutic equipment and resources.
• Option 6: Allied health professional therapy support: Complete safety checks for therapeutic equipment and resources, following protocols to report issues or make adaptations if appropriate.
• Option 7: Diagnostic imaging support: Assist and support the multi-disciplinary team in the safe and effective operation and maintenance of the imaging environment.
• Option 7: Diagnostic imaging support: Support the multi-disciplinary team in the safe flow of individuals through the imaging environment, recognising and complying with current legislation and best practice.
• Option 7: Diagnostic imaging support: Prepare individuals for imaging procedures, including those that maybe pre-medicated, sedated or unconscious.
• Option 7: Diagnostic imaging support: Support and position individuals during imaging procedures, including those that maybe pre-medicated, sedated or unconscious.
• Option 7: Diagnostic imaging support: Support practitioners with the preparation and administration of medicines and contrast agents within the scope of own role.
• Option 7: Diagnostic Imaging Support: Administer medicines supplied by a registered practitioner within the scope of own role.
• Option 7: Diagnostic imaging support: Insert, flush and remove cannulas in line with local protocols and within the scope of own role.
• Option 7: Diagnostic imaging support: Provide after care for individuals following imaging procedures.
• Option 7: Diagnostic imaging support: Assist practitioners in setting up and maintaining aseptic or clean area in the imaging environment.
• Option 7: Diagnostic imaging support: Support the multi-disciplinary team in the safe delivery of an imaging service.
• Option 7: Diagnostic imaging support: Review and promote the health and wellbeing of self and others, including mental health.
• Option 7: Diagnostic imaging support: Participate in team briefing, patient sign in, timeout, sign out and debriefing.
• Option 7: Diagnostic imaging support: Assist with undertaking clinical risk assessments and management plans.
• Option 7: Diagnostic imaging support: Recognise the impact of mental or physical capacity, health condition, learning disability or overall wellbeing on the therapeutic or clinical task or intervention and when to adapt.
• Core: Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role.
• Core: Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed.
• Core: Work as part of a multi-disciplinary team to provide safe and non-discriminatory person-centred care and support with individuals’ established consent.
• Core: Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm.
• Core: Support individuals to make informed and positive lifestyle choices.
• Core: Actively seek out and act on opportunities to support individuals to maximise their health, well-being and positive lifestyle choices.
• Core: Recognise and respond to changes in an individual’s health and wellbeing.
• Core: Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and well-being.
• Core: Promote and monitor access to fluids and nutrition in line with an individual’s care plan.
• Core: Communicate with individuals, their families, carers and others in the workplace using techniques designed to facilitate understanding.
• Core: Recognise and respond to limitations in an individual’s mental capacity.
• Core: Maintain a safe and healthy working environment, using infection prevention and control techniques including hand washing, sanitisation, disinfection and personal protective equipment (PPE).
• Core: Maintain the safe supply, storage, use and disposal of supplies and equipment.
• Core: Move and handle equipment or other items safely and assist individuals.
• Core: Take appropriate action in response to concerns, risks, incidents or errors and near misses arising in the workplace.
• Core: Perform basic life support techniques.
• Core: Recognise and respond to potential conflict, challenging behaviour or an escalating situation.
• Core: Undertake own training and development activities and contribute to the training and development of others.
• Core: Participate in appraisal to support professional development.
• Core: Reflect on and develop your own practice.
• Core: Record and store information related to individuals securely, including the safe use of technology.
• Core: Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality, duty of confidence and disclosure.
• Core: Participate in and support others with quality improvement activities in the workplace.
• Core: Use investigatory techniques to source evidence to validate and improve the delivery of care and support within own scope of practice.
• Core: Critically appraise sources of information and apply to practice.
• Core: Provide leadership and act as a role model for others within the scope of own role.
• Core: Contribute to mentoring and supervision of others in the workplace within the scope of own role.
• Core: Undertake physiological measurements, selecting and using the correct tools or equipment.

Training schedule

Training will be delivered at North Lindsey College on a day release basis.

Requirements

Essential qualifications

GCSE in:

• English (grade C/4)
• Maths (grade C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Logical
• Initiative
• Non judgemental
• Patience
• Physical fitness

Other requirements

Primarily based in Cottingham, but may also be required to work in:

-       Brough

-       Beverley

-       Bridlington

-       Grimsby

-       Scunthorpe

Candidates may express their preferences, but are not guaranteed their choice.

Ideally applicants must hold the Level 2 Healthcare Assistant apprenticeship.

Willingness to undertake relevant dermatology-specific training and work within the apprentice pathway.

Ability to carry out delegated support tasks within training, assessed competence and local procedures.

Willingness to maintain evidence of competence, mandatory training and role specific learning.

 

You must have reliable transport to be able to travel to North Lindsey College for day release and your place of work.

We need to ask all applicants whether they have any relevant criminal convictions and or pending investigation as defined by the Rehabilitation of Offenders Act 1974.  Relevant meaning offences against a person, whether violent or sexual, offences involving drugs or controlled substances, or theft.  A declaration of a relevant Criminal Conviction will result in a Risk Assessment being carried out to determine whether the applicant poses a risk to the welfare or safety of others.  This does not include warnings, cautions, reprimands and (for example) speeding fines/points.

A YES ANSWER DOES NOT AUTOMATICALLY EXCLUDE YOUR APPLICATION.

 

About this employer

DMC Healthcare is a fast-growing, clinically-led healthcare provider, delivering outstanding patient-centric care in a range of clinical specialties across the UK. Founded by clinicians in 1967, we are deeply embedded in the NHS and work in partnership with commissioners and providers to improve patient outcomes. Having worked with 30+ NHS partners, we see over 100,000 patients annually, and in 2025, our excellence was nationally recognised by two HSJ awards.

Company benefits

Company pension scheme.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Level 3 apprentices will receive the same core onboarding programme as our existing HCAs, including:

• Mandatory training and induction requirements.
• Minimum of Five supervised shadowing days within face-to-face clinics.
• Minimum of Five supervised shadowing days within MSP/Enhanced Surgery clinics.
• Ongoing reviews and competency assessments throughout the apprenticeship.
• Additional training opportunities where identified as necessary.

A comprehensive written HCA guide which will provide step-by-step instructions for key processes and responsibilities. This will act as a training resource during their start and an ongoing reference document for apprentices as they develop within their roles.

Level 3 apprentices will receive enhanced training and competency assessments and may subsequently work in clinics without another DMC HCA present where appropriate.

A structured assessment and development plan will be implemented, including competency reviews, progress reports and regular meetings with team and/or management.

Subject to performance, they are encouraged to move into a full-time HCA position.

Ask a question

The contact for this apprenticeship is:

DN COLLEGES GROUP

sharron eskesen

sharron.eskesen@dncolleges.ac.uk

The reference code for this apprenticeship is VAC2000061490.

Apply now

Closes in 14 days (Wednesday 11 November 2026 at 11:59pm)