Business Administrator Apprentice

SOLUTION EU LTD

Bedfordshire (LU7 3RH)

Closes in 15 days (Thursday 12 November 2026 at 11:59pm)

Posted on 28 October 2026

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Summary

Looking for more than just an office job? Join Solution International and discover how a successful global business operates. Get involved in exciting projects, support customers, learn key business skills, develop confidence, and gain valuable experience that will help build your future career.

• Wage:

  £16,640 a year

  Minimum wage rates (opens in new tab)

  Annual Salary

• Training course: Business administrator (level 3)
• Hours: Monday - Friday 8.30am - 5.30pm.

  40 hours a week

• Start date:

  Monday 11 January 2027

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a Business Administration Apprentice at Solution International, you will work closely with our Sales Director, Account Manager and wider team, gaining valuable experience across sales support, customer service, logistics, stock management and business administration. This is a hands-on role where you'll learn how a growing international business operates.

You'll support the coordination of product samples, customer orders and deliveries, assist with customer enquiries and returns, and help maintain accurate business records. As your skills and confidence develop, you'll take on increasing responsibility and contribute to projects that improve business processes.

Key Responsibilities:

Sales Support:

• Coordinate product samples for retail buyers and customers
• Arrange dispatches and maintain accurate sample records
• Support the sales team with administration, trackers and follow-up actions
• Assist with Amazon account administration, shipment preparation and delivery schedules

Orders & Logistics:

• Support the processing of customer orders and prepare shipping documentation
• Book couriers and liaise with warehouse colleagues to ensure deliveries run smoothly
• Monitor dispatch schedules and help resolve any issues or delays

Customer Service

• Respond to customer enquiries in a professional and timely manner
• Log and track returns, replacements and delivery queries
• Work with colleagues to find solutions and provide excellent customer support

Stock & Business Planning:

• Update stock and sales records using business systems and spreadsheets
• Assist with reporting and forecasting activities
• Learn how sales trends, promotions and stock levels help shape future business decisions

Business Administration:

• Use Microsoft Office and internal systems to maintain organised records
• Communicate with customers, suppliers and colleagues professionally
• Prioritise workloads, meet deadlines and support the smooth running of the business

What You'll Gain:

• A nationally recognised Business Administration qualification
• Experience across multiple areas of a growing business
• Training and support from experienced professionals
• Valuable skills in administration, customer service, logistics, sales support and business operations
• The opportunity to take ownership of projects and contribute to business improvements as your confidence grows

This is an excellent opportunity for someone who is organised, eager to learn and looking to build a long-term career within a dynamic and growing company. We're looking for someone who is eager to learn, enjoys being organised, and has a positive attitude. You'll be reliable, pay attention to detail, and feel comfortable communicating with customers and colleagues. Basic computer skills are helpful, and we'll support you in developing your knowledge of Excel and other business systems. No previous experience is needed - we're looking for enthusiasm, a willingness to learn, and the potential to grow within our team.

Where you'll work

Unit 15
Ascent Logistics Park South
Leighton Buzzard
Bedfordshire
LU7 3RH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MILTON KEYNES COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

As part of this apprenticeship, you will complete the Business Administrator Apprenticeship Standard. You'll receive dedicated training during your employment working hours, helping you develop the knowledge, skills and behaviours needed to succeed in the role.

Training will be delivered through a combination of workshops, online learning, practical workplace experience and one-to-one support. You'll also benefit from ongoing training and development with Solution International while working towards a nationally recognised qualification through Milton Keynes College.

Requirements

Essential qualifications

GCSE in:

• Maths (grade 4)
• English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication
• Good organisation

Other requirements

We offer employees to have a 30 minute lunch break which allows them to leave at 3.00pm on a Friday. Start time is also flexible ie) 8/8.30 for a 5/5.30 start/finish times.

About this employer

Solution International is an established UK business that designs, develops and supplies baby & children’s products to major retailers and through online marketplaces. Our ranges include feeding accessories, toilet training products, changing essentials and reusable drinkware. We work across retailers own brands, licensed character ranges such as Peppa Pig and PAW Patrol and Baby Shark and our own brand Tiny to Tots. Our team brings together product development, sales, stock planning, customer service and distribution, giving you the opportunity to learn how products move from an initial idea through to the customer.

https://solutioninternational.com/about-us/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

You will gain practical experience across sales support, e-commerce operations, customer service and stock administration, building a foundation for your future career.

Ask a question

The contact for this apprenticeship is:

MILTON KEYNES COLLEGE

Cat Brown

Apprenticeships@mkcollege.ac.uk

01908 637056

The reference code for this apprenticeship is VAC2000061469.

Apply now

Closes in 15 days (Thursday 12 November 2026 at 11:59pm)