Legal Support Team Administrator Apprentice

FARNWORTH ROSE LIMITED

NELSON (BB9 5SP)

Closes in 26 days (Monday 23 November 2026 at 11:59pm)

Posted on 28 October 2026

Print

Contents

Summary

To provide administrative support in the Legal Support Team, ensuring professional handling of reception, smooth onboarding of new clients, the efficient running of day-to-day administrative tasks.

Wage

£15,392 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm.

37 hours a week

Start date

Monday 7 December 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Act as the first point of contact for clients and visitors in person, on the phone, and via email.
  • Pass on detailed telephone messages.
  • Greet clients and visitors professionally and ensure they are directed appropriately.
  • Manage incoming and outgoing post, deliveries, and courier services.

Client Onboarding

  • Deal with the onboarding of new clients, ensuring all required documentation is collected and verified.
  • Prepare and send onboarding documents in line with firm procedures. 
  • Support compliance processes including KYC (Know Your Client) and AML (Anti-Money Laundering) checks.
  • Update client records and systems with accurate information.
  • Deal with mini return of client care process for residential conveyancing.
  • Chasing clients and third parties for outstanding information by telephone or by email. Administrative Support
  • Provide administrative support including filing, photocopying, scanning, and document management.
  • Close files.
  • Taking card payments.
  • Claim funds from Cash Room portal.
  • Handle incoming and outgoing post daily, scanning this into the case management system.
  • Assist with diary management, meeting scheduling, and room bookings.
  • Any other administrative duties that are required of you.

Where you'll work

17 KENYON ROAD
BRIERFIELD
NELSON
BB9 5SP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

EAST LANCASHIRE LEARNING GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade Grade 4/C)
  • Maths (grade Grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Team working

About this employer

Farnworth Rose Solicitors was established in 2007, by Janet Lalor and Richard Farnworth. Since then, we have been committed to offering expert advice that produces outstanding results for those we work with.

Our success is driven by our people. We understand that hiring and retaining top talent is essential, which is why we prioritise teamwork, client care, and a strong, supportive culture. Our team is committed to delivering technical excellence across all legal service areas while keeping client needs at the heart of everything we do.

https://www.farnworthrose.co.uk/about (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

There may be the opportunity to progress on to a higher level qualification or secure full time employment.

Ask a question

The contact for this apprenticeship is:

EAST LANCASHIRE LEARNING GROUP

Lauren Thomas

lauren.thomas@eastlancslearning.ac.uk

01282440319

The reference code for this apprenticeship is VAC2000061395.

Apply now

Closes in 26 days (Monday 23 November 2026 at 11:59pm)