Business & Operations Apprentice

CANDE GROUP LTD

Hinckley (LE10 1QU)

Closes in 13 days (Tuesday 10 November 2026)

Posted on 28 October 2026

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Summary

Business & Operations Apprentice (Business Admin Level 3) at Cande Group, a growing creative production company in Hinckley. Support day-to-day operations, project admin, systems (Monday.com) and finance/people admin while gaining a recognised qualification. Great role for an organised, proactive starter.

• Wage:

  £15,600 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday to Friday (office-based in Hinckley). Working hours will be typically within standard daytime office hours. Occasional flexibility may be required to support meetings or project deadlines, with time off in lieu or adjustments agreed in advance.

  37 hours 30 minutes a week

• Start date:

  Tuesday 24 November 2026

• Duration:

  1 year 3 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Check and respond to emails and phone enquiries, passing messages to the right person
• Update diaries, book meetings, send invites and prepare agendas/notes
• Keep documents, trackers and records accurate and up to date (files, contact lists, project folders)
• Update Monday.com tasks so actions, deadlines and requests are logged and followed up
• Support internal communication across the team (sharing updates, chasing actions, confirming next steps)
• Help the Producer/Project Manager with project admin (paperwork, schedules, freelancer details, travel/accommodation)
• Raise and track invoices, log expenses, support supplier payments and basic credit control (with guidance)
• Maintain operational/compliance records (supplier info, insurance renewals, asset tracking)
• Support people admin such as onboarding paperwork, holiday tracking and employee records
• Prepare simple reports and documents, and keep “to-do” lists moving so nothing is missed

Where you'll work

S 09 Lower Bond Street
Hinckley and Bosworth
Hinckley
LE10 1QU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE WEST MIDLANDS CREATIVE ALLIANCE LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training will be delivered by Creative Alliance as part of the Business Administrator Level 3 apprenticeship. The programme is structured around a blended model, combining learning sessions (online and occasional classroom-based delivery where required) with on-the-job development in the workplace.

The apprentice will have a dedicated Development Coach who will provide regular 1:1 support and progress reviews, helping them build their portfolio through real workplace tasks and projects. Off-the-job training time will be planned into normal working hours, with clear milestones to keep learning and evidence on track through to End-Point Assessment.

Requirements

Essential qualifications

GCSE in:

• English (grade C)
• Maths (grade C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Customer care skills
• Team working
• Initiative

Other requirements

Office-based role in Hinckley, so applicants must be able to reliably commute to the workplace each day. Confident phone and email communication is required, as you’ll be a first point of contact for enquiries. You’ll be supporting multiple people and projects, so you must be comfortable working to deadlines and handling confidential business information appropriately.

Occasional home working flexibility may be available once you’re settled in the role.

About this employer

CANDE GROUP LTD (Cande Group) is a creative production company producing films, animation, livestreams and digital content for clients across agriculture, education, the public sector, corporate and live events. Launched in 2021, we’ve built a reputation for high-quality work delivered with a collaborative, down-to-earth approach. As we grow, we’re investing in our people, systems and processes to keep the business organised, efficient and responsive.

https://candegroup.co.uk/ (opens in new tab)

Company benefits

Supportive team and structured training with a dedicated Development Coach. Real variety across operations and project work in a growing creative production company. Occasional home working flexibility may be available once settled in the role. Opportunity for a permanent role on successful completion.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

On successful completion of the Business Administrator Level 3 apprenticeship, the apprentice could progress into a permanent role at Cande Group. Likely next steps include becoming a Business Administrator or Operations Coordinator, with the opportunity to take on more responsibility across systems (e.g., Monday.com), finance/admin support, and project coordination.

With experience, they could develop into roles such as Office/Studio Manager, Operations Manager, or Project Coordinator/Production Coordinator, supporting larger productions and helping shape how the business runs as it continues to grow.
 

Ask a question

The contact for this apprenticeship is:

THE WEST MIDLANDS CREATIVE ALLIANCE LIMITED

The reference code for this apprenticeship is VAC2000061393.

Apply now

Closes in 13 days (Tuesday 10 November 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.