2027 Chubb Apprenticeship Programme: Underwriting Operations - Manchester
Chubb Insurance
Manchester (M2 4AB)
Closes on Friday 26 February 2027
Posted on 28 October 2026
Contents
Summary
The Chubb Apprenticeship Programme is a 24-month opportunity designed to give you hands-on experience within our Underwriting Operations function. This rotational structure provides a comprehensive understanding of the insurance cycle while equipping you with practical skills and industry knowledge.
- Wage
-
£23,175 a year
Minimum wage rates (opens in new tab)
A competitive salary with growth potential as you gain experience.
- Training course
- Financial services administrator (level 3)
- Hours
-
Monday to Friday, 9.00am to 5.00pm.
35 hours a week
- Start date
-
Monday 6 September 2027
- Duration
-
2 years
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Support underwriting teams to deliver exceptional client service. You’ll take ownership of key operational tasks, including:
- Recording insurance risks
- Managing bookings
- Preparing policy documents
- Processing endorsements
- Identify and implement process improvements to optimise efficiency and enhance workflows.
Working at the heart of our business, you’ll collaborate with diverse teams and build a strong foundation in insurance operations.
Where you'll work
Abbey House
32 Booth Street
Manchester
M2 4AB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DAVIES LEARNING SOLUTIONS LIMITED
Training course
Financial services administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Apply professional standards and best practice to support positive outcomes for stakeholders, in accordance with legal, regulatory, and ethical rules and principles.
- Deliver customer service to internal and or external stakeholders that meets their requirements, considering service level agreements, and ethical and financial regulations, such as Treating Customers Fairly (TCF) principles, Know Your Customer (KYC), and identifying and supporting vulnerable customers.
- Collaborate with and support financial services teams with planned and ad-hoc tasks or projects.
- Identify potential risks and align tasks with company guidelines to effectively mitigate risks, escalating where appropriate.
- Escalate issues where appropriate in line with organisational policies, procedures, and legal and regulatory requirements.
- Use digital systems and processes to meet business and customer needs, considering financial services regulatory and governance requirements.
- Handle data safely and securely and share information in compliance with data protection legislation and organisational policy.
- Develop and maintain collaborative and positive relationships with key stakeholders, ensuring a clear understanding of their individual expectations and needs.
- Select and use appropriate communication methods for the audience and circumstances, and convey technical and non-technical information to stakeholders, adapting as needed and in compliance with relevant policies, guidelines, and legislation.
- Use available tools and technique to research, collate, analyse, and present data relevant to their role and audience.
- Plan, organise and prioritise own tasks, managing time and resources effectively.
- Identify opportunities for continuous improvement and recommend solutions to improve processes.
- Apply current and developing sustainable principles and techniques relative to role.
- Participate in training and development activities related to their role, and stay up to date with relevant legal, regulatory, and other changes affecting the industry.
- Work in line with organisational equity, diversity, and inclusion policies.
- Apply professional standards and best practice to support positive outcomes for stakeholders, in accordance with legal, regulatory, and ethical rules and principles.
- Deliver customer service to internal and or external stakeholders that meets their requirements, considering service level agreements, and ethical and financial regulations, such as Treating Customers Fairly (TCF) principles, Know Your Customer (KYC), and identifying and supporting vulnerable customers.
- Collaborate with and support financial services teams with planned and ad-hoc tasks or projects.
- Identify potential risks and align tasks with company guidelines to effectively mitigate risks, escalating where appropriate.
- Escalate issues where appropriate in line with organisational policies, procedures, and legal and regulatory requirements.
- Use digital systems and processes to meet business and customer needs, considering financial services regulatory and governance requirements.
- Handle data safely and securely and share information in compliance with data protection legislation and organisational policy.
- Develop and maintain collaborative and positive relationships with key stakeholders, ensuring a clear understanding of their individual expectations and needs.
- Select and use appropriate communication methods for the audience and circumstances, and convey technical and non-technical information to stakeholders, adapting as needed and in compliance with relevant policies, guidelines, and legislation.
- Use available tools and technique to research, collate, analyse, and present data relevant to their role and audience.
- Plan, organise and prioritise own tasks, managing time and resources effectively.
- Identify opportunities for continuous improvement and recommend solutions to improve processes.
- Apply current and developing sustainable principles and techniques relative to role.
- Participate in training and development activities related to their role, and stay up to date with relevant legal, regulatory, and other changes affecting the industry.
- Work in line with organisational equity, diversity, and inclusion policies.
Training schedule
The programme combines structured learning with on-the-job training, focusing on Chubb’s insurance technical expertise and professional development pathway. With exposure to underwriting operations across different insurance lines, you’ll build a strong foundation for a career in these areas and beyond. Whether you aspire to excel in operations, or other exciting fields, this programme is your perfect starting point.
More training information
- Personal and professional development through a challenging yet rewarding programme
- Full support to achieve the Insurance Practitioner Level 3 Apprenticeship Standard and the Certificate in Insurance qualification (Cert CII)
Requirements
Essential qualifications
GCSE in:
- English (grade Grade 4 or above)
- Mathematics (grade Grade 4 or above)
A Level in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
- Initiative
- Empathy and Building Rapport
- Ability to adapt
- Solutions-oriented thinking
- Prioritisation Skills
About this employer
Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 45,000 people worldwide.
Company benefits
A comprehensive benefits package.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Potential for a permanent role upon successful completion.
Ask a question
The contact for this apprenticeship is:
DAVIES LEARNING SOLUTIONS LIMITED
The reference code for this apprenticeship is VAC2000061335.
Apply now
Closes on Friday 26 February 2027
After signing in, you’ll apply for this apprenticeship on the company's website.