Business Administrator Apprenticeship
IGNITE SPORT UK LIMITED
London (SW9 8BJ)
Closes in 12 days (Monday 9 November 2026 at 11:59pm)
Posted on 28 October 2026
Contents
Summary
Our client is seeking a proactive and organised Business Administrator Apprentice to support a busy promotional merchandise and branded products business. You'll gain experience in customer service, sales administration, order processing, supplier coordination and business operations while developing valuable workplace skills.
- Wage
-
£15,600 a year
- Training course
- Business administrator (level 3)
- Hours
-
30 hours per week. Shifts to be confirmed.
30 hours a week
- Start date
-
Monday 30 November 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Provide administrative support to the sales, operations and customer service teams
- Process customer orders and ensure information is accurately recorded
- Liaise with clients, suppliers and manufacturers regarding orders and deliveries
- Respond to telephone and email enquiries in a professional manner
- Prepare quotations, order confirmations and business correspondence
- Maintain customer records, databases and filing systems
- Track orders and update customers on progress and delivery timescales
- Support stock control and inventory administration
- Assist with invoicing and purchase order administration
- Manage shared inboxes and distribute enquiries to the appropriate team members
- Coordinate meetings, appointments and team schedules
- Support marketing and promotional activities where required
- Produce reports, spreadsheets and administrative documents
- Ensure accurate record-keeping across internal systems
- Build strong relationships with customers and suppliers
- Provide general office administration to support the smooth running of the business
- Assist with project coordination and client accounts
- Work towards achieving the Level 3 Business Administrator Apprenticeship qualification
Where you'll work
Unit 223, The Bon Marche Centre 241-251
Ferndale Road
London
SW9 8BJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
IGNITE SPORT UK LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training completed online and in the workplace.
Requirements
Desirable qualifications
GCSE in:
- English (grade 5)
- Maths (grade 5)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Team working
- Initiative
Other requirements
Very flexible attitude to duties needed.
About this employer
Our client is a well-established supplier of promotional merchandise and branded products, helping organisations strengthen their brand visibility through high-quality, customised solutions. They work with businesses across a wide range of sectors, managing projects from initial enquiry through to production and delivery. Known for their customer-focused approach, creativity and attention to detail, they offer a fast-paced and supportive working environment where apprentices can gain valuable experience in administration, customer service, sales support and business operations.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Full time employment.
Ask a question
The contact for this apprenticeship is:
IGNITE SPORT UK LIMITED
Leah Bryan
l.bryan@ignitetraininguk.com
The reference code for this apprenticeship is VAC2000061270.
Apply now
Closes in 12 days (Monday 9 November 2026 at 11:59pm)