Apprentice Business Admin
Perkins George Mawer & Co Ltd
MARKET RASEN (LN8 3EH)
Closes in 13 days (Tuesday 10 November 2026 at 11:59pm)
Posted on 27 October 2026
Contents
Summary
We are seeking an organised, proactive and customer-focused Property Administrator to support the effective management of our property portfolio. The successful candidate will play a key role in property maintenance, tenancy administration, compliance monitoring and delivering a high standard of service to landlords, tenants and contractors.
- Wage
-
£16,640 to £26,436.80, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9.00am to 5.00pm.
40 hours a week
- Start date
-
Monday 11 January 2027
- Duration
-
1 year 9 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Responsibilities:
- Property Management: Coordinate maintenance requests, source and instruct contractors, monitor progress, resolve routine maintenance issues, process invoices and maintain accurate records of works and communications.
- Tenancy Administration: Handle rental enquiries, arrange property viewings, assist with tenant applications, referencing and onboarding, support inventories and inspections, monitor rental arrears and maintain accurate property management records and systems.
- Compliance: Monitor property safety certificates and compliance documentation, arrange renewals ahead of expiry dates, chase outstanding documentation and works, and escalate potential compliance issues promptly.
- Customer Service: Provide professional, responsive and helpful support to landlords, tenants, applicants, contractors and other stakeholders. Manage enquiries and concerns effectively, communicate updates and realistic timescales, maintain positive relationships and ensure all communications are accurately recorded.
- Team Support: Assist the wider property management team with day-to-day administration, record-keeping and other duties as required, ensuring company procedures and legal requirements are followed.
The ideal candidate will be highly organised, detail-oriented and able to manage competing priorities effectively. They will have excellent communication and customer service skills, a proactive approach to problem-solving and the ability to build positive working relationships. Accuracy, professionalism, reliability and a commitment to maintaining high standards of property management are essential.
Duties will include, but will not be limited to:
- Managing and maintaining a portfolio of properties to a high professional standard, coordinating maintenance works, instructing contractors, monitoring progress and processing invoices.
- Liaising with landlords, tenants and contractors to resolve maintenance issues efficiently, following up outstanding works and escalating complex matters where necessary.
- Handling rental enquiries, arranging property viewings, processing applications and assisting with tenant referencing and onboarding.
- Assisting with inventories and property inspections, monitoring rental arrears and maintaining accurate property records, dashboards and internal systems.
- Monitoring property safety certificates and compliance documentation, arranging renewals, chasing outstanding requirements and escalating potential compliance issues.
- Providing professional and responsive customer service to landlords, tenants, applicants, contractors and other stakeholders.
- Responding to telephone calls, emails and general enquiries promptly, maintaining positive relationships and keeping relevant parties informed of progress, timescales and delays.
- Managing queries and concerns calmly and professionally, escalating complaints or complex matters to the appropriate Property Manager or senior team member.
- Maintaining accurate records of maintenance requests, contractor communications, compliance requirements and tenancy-related activities.
- Completing general administrative duties, record-keeping and filing, and supporting the wider property management team as required.
- Ensuring all duties are carried out in accordance with company procedures, relevant legal requirements and the highest standards of professionalism and customer service.
Where you'll work
THE CORN EXCHANGE
QUEEN STREET
MARKET RASEN
LN8 3EH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LINCOLN COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- The successful candidate will work towards achieving their Apprenticeship Standard in Level 3 Business Administration.
- A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course.
- This is a work-based programme with College attendance required once a month. All learning will take place at the candidate's place of employment/College and within their contracted working hours.
More training information
Course outline:
https://skillsengland.education.gov.uk/apprenticeships/st0070-v1-0
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
- Patience
About this employer
A well-established, multi-disciplined and independent firm of Chartered Surveyors with over a 100 years’ experience in all aspects of the property sector with a long-standing commitment to our clients. Our local knowledge is second to none and puts us in a unique position to assist your business. Our objective is to offer clear advice to a prompt timescale whilst remaining practical and cost-effective.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Potential to become a fully employed Property Manager.
Ask a question
The contact for this apprenticeship is:
LINCOLN COLLEGE
Kateryna Shevchenko
apprenticeships@lincolncollege.ac.uk
The reference code for this apprenticeship is VAC2000061224.
Apply now
Closes in 13 days (Tuesday 10 November 2026 at 11:59pm)