Apprentice Business Administrator

URM (UK) LIMITED

Pontefract (WF9 3NR)

Closes in 7 days (Wednesday 4 November 2026 at 11:59pm)

Posted on 27 October 2026

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Contents

Summary

Are you:

  • Motivated to learn
  • Looking for an exciting opportunity to grow your knowledge
  • Friendly, approachable, and enthusiastic
  • Organised and confident
  • Able to adapt to changing priorities easily
  • Good at managing tasks

If this sounds like you, then we might have the perfect opportunity.

Wage

£17,500 a year

Minimum wage rates (opens in new tab)

Training course
Administration assistant (level 2)
Hours
Monday to Thursday, 9.00am - 5.00pm. Friday, 8.00am - 4.00pm.

37 hours 30 minutes a week

Start date

Tuesday 1 December 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

What will you be doing

Our Business Support Apprentice will be integral to the day to day running of the business. This is a varied and fast-paced position which requires somebody organised, confident and eager to learn.

Duties will include:

Answering the door and all incoming calls, directing or taking messages where necessary, handling the daily post/deliveries, booking accommodation and transport, monitoring customer enquiries and keeping the office stock organised.

Over time, your role will develop to include sending out all staff communications, maintaining stock supplier accounts, placing orders, raising payments, arranging deliveries for all sites, and other adhoc duties to support the CEO and other Key Managers in the business.

As your experience grows, so will your skills and responsibilities, allowing you to adapt to new challenges and embrace opportunities to learn in an ever-changing role where no two days are the same.

This role offers the opportunity to develop valuable business, administration and customer service skills, while working towards a 15-month Administrative Assistant Level 2 Apprenticeship.

Experience

The successful candidate should have:

  • Exceptional timekeeping and organisational skills
  • Good attention to detail
  • Basic ICT knowledge, particularly using Microsoft Office Software
  • Strong communication skills and the ability to perform well in a team environment
  • The willingness and dedication to complete an apprenticeship
  • A grade 4 or C and above in GCSE Maths and English would be advantageous but not essential

Where you'll work

49 Lidgate Crescent Lidgate Crescent
Langthwaite Business Park
South Kirkby
Pontefract
WF9 3NR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MBKB LTD

Training course

Administration assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

This position will involve completing a Level 2 apprenticeship, this will be completed on site during working hours, but may require some degree of home study. 

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer

Trading for over 100 years, URM are the UK’s largest purchaser and recycler of waste glass.

With process plants in South Kirkby, Knottingley, Doncaster and Tilbury the Company processes around 1 million tons of raw product a year and recovers waste glass that is then used by glass manufacturers.

The Company has exciting plans to grow through continuing investment into new technology that will increase both volume and yield.

We aim to promote an exciting culture across all areas of the business, one where all ideas are valued, and we have a proven track record for the encouragement, training, development, and promotion of our people.

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

This position could lead to a full time position offered as URM Business Administrator.

Ask a question

The contact for this apprenticeship is:

MBKB LTD

The reference code for this apprenticeship is VAC2000061051.

Apply now

Closes in 7 days (Wednesday 4 November 2026 at 11:59pm)