Apprentice Business Administrator
EVOMART LTD
ALDERMASTON (RG7 8NA)
Closes on Monday 30 November 2026
Posted on 26 October 2026
Contents
Summary
Evomart Ltd is looking for an Apprentice Business Administrator to support our office, sales and warehouse teams while working towards a nationally recognised Level 3 qualification. This is an ideal first step into business for school or college leavers who are organised, keen to learn and want a career with real progression.
- Wage
-
£21,157.50 a year
- Training course
- Business administrator (level 3)
- Hours
-
08:30-17:00, Monday to Friday with 30 minute lunch breaks.
37 hours 30 minutes a week
- Start date
-
Tuesday 1 December 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
With training and support, our Apprentice Business Administrator will gradually take on the following tasks.
Customer orders and sales support
- Answer phone, email and counter enquiries from engineers, contractors and trade customers.
- Enter sales orders, check stock availability and confirm delivery or collection details.
- Prepare quotations and keep customer records up to date in our systems.
Invoicing and accounts support
- Process sales invoices, credit notes and purchase orders accurately.
- Match supplier invoices to deliveries and purchase orders.
- Help the accounts team with payment records and simple customer account queries.
Purchasing, stock and suppliers
- Raise purchase orders and track deliveries from manufacturers and suppliers, including some based outside the UK.
- Update product and stock records, such as AC units, refrigeration parts, tools and ancillaries.
- Liaise with the warehouse on goods in, dispatch and returns.
General administration
- Draft letters, emails and simple reports, and keep files and records organised.
- Handle confidential customer and company information in line with data protection rules.
- Organise meetings, take minutes and keep action logs.
- Help with small improvement projects, such as tidying a process or updating a price list.
Behaviours and traits we are looking for
The standard places strong weight on behaviours, so attitude matters as much as experience.
- Professional: punctual, well-presented and respectful to colleagues, customers and suppliers, and sensible with social media.
- Reliable and honest: shows integrity, does what they say they will and takes pride in their work.
- Self-motivated and proactive: uses initiative, keeps a positive attitude and doesn’t wait to be told.
- Open to feedback: takes responsibility for their own work and learning, asks questions when unsure and tells their manager when a task is done.
- Resilient: stays calm and keeps going when things get busy or don’t go to plan.
- Adaptable: copes well with changing priorities, which happen often in a fast-moving trade counter and warehouse.
- Team player: contributes to a positive team culture and helps others where they can.
Where you'll work
UNIT 4
MINERVA HOUSE
CALLEVA PARK
ALDERMASTON
RG7 8NA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NEWBURY COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The apprenticeship follows the Business Administrator Level 3 standard (ST0070), which builds skills you can take into any sector and towards future management roles.
Your colleagues at Evomart together with your Development Coach from Newbury College will support you with gaining the following skills and knowledge.
Skills
- IT: Using Microsoft Office and our order, stock and accounts systems to write emails, record data, and update databases.
- Records and documents: Producing accurate invoices, orders, letters, files and reports, and handling confidential information correctly.
- Decision making: Using good judgement on everyday tasks and knowing when to ask a more experienced colleague.
- Interpersonal skills: Building good working relationships across the office, sales and warehouse teams.
- Communication: Speaking confidently with customers and suppliers by phone, email, in person and online.
- Quality: Completing work to a high standard, spotting errors and suggesting improvements to processes.
- Planning and organisation: Managing your own time and priorities, organising meetings and taking minutes.
- Project management: Planning, tracking and reporting on small projects.
Knowledge
- The organisation: Evomart’s purpose, customers, products and how the wider economy affects a wholesaler.
- Stakeholders: working with customers, suppliers and partners, including overseas manufacturers.
- Regulation and policies: data protection, health and safety and our internal policies.
- Business fundamentals: basic business finance, managing change and project management.
- Processes: how billing, invoices, purchase orders and customer data are handled, and how to improve them.
- External factors: market forces, supply chains and regulation affecting the air conditioning and refrigeration sector.
More training information
- The Business Administrator Level 3 Apprenticeship is delivered fully in the workplace.
- You will be supported throughout by a Development Coach from Newbury College so that you can confidently demonstrate the required Knowledge, Skills and Behaviours by the end of your Level 3 apprenticeship.
- Your Development Coach will meet with you regularly either remotely or in your workplace.
- Your employer will give you time in your working week to focus on your apprenticeship.
- At the end of your apprenticeship you will have completed the Level 3 Business Administrator Apprenticeship Standard and will be required to complete an End Point Assessment (EPA). Your Development Coach will support you with preparing for your EPA.
- Please note: If you are aged 16-18 and do not have a GCSE grade 4/C or equivalent in either or both English and maths, you
will be required to take Level 2 Functional Skills alongside your apprenticeship. Apprentices aged 19+ can decide whether they wish to take Functional Skills and this will be discussed as part of enrolment. - English and maths lessons will be delivered in person at Newbury College. 16–18-year-olds must achieve Level 2 in the required subject/s before they are able to complete their apprenticeship, and they have the whole duration to achieve these if required.
Requirements
Desirable qualifications
GCSE in:
- Business or IT (grade 4/C or higher)
- English (grade 4/C or higher)
- Maths (grade 4/C or higher)
A Level in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Punctual
- Well presented
- Respectful to others
- Sensible with social media
- Reliable
- Honest
- Self motivated
- Proactive
- Positive attitude
- Uses initiative
- Open to feedback
- Resilient
- Adaptable
- Team player
- Able to prioritise workload
- Calm under pressure
- Willing to help others
- Strong communicator
- Takes ownership of own work
Other requirements
- Eligible to work in the UK and not in full-time education when the apprenticeship starts.
- Full driving licence desirable.
About this employer
Evomart Ltd is a distributor and wholesaler of air conditioning and refrigeration equipment, tools, parts and ancillaries, supplying engineers, contractors and trade customers. As an apprentice you will learn how a busy trade wholesaler runs, from taking orders and processing invoices to working with suppliers and customers.
https://www.evomart.co.uk/ (opens in new tab)
Company benefits
- Fully funded nationally recognised Level 3 Business Administrator apprenticeship standard.
- Paid training time with a dedicated training provider, plus on-the-job support from an experienced mentor.
- Holiday entitlement plus bank holidays and a workplace pension.
- A clear path to a permanent role on successful completion.
- Hands-on experience in a growing business in the air conditioning and refrigeration industry.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
This position offers a clear path to a permanent role on successful completion, with progression towards senior administration, purchasing, sales or management roles.
Ask a question
The contact for this apprenticeship is:
NEWBURY COLLEGE
The Apprenticeship Team
business@newbury-college.ac.uk
The reference code for this apprenticeship is VAC2000060898.
Apply now
Closes on Monday 30 November 2026