Level 3 Business Administration Apprentice - Millfield GRP Products
MILLFIELD COMPOSITES LIMITED
NEWCASTLE UPON TYNE (NE15 9RT)
Closes in 7 days (Friday 6 November 2026)
Posted on 30 October 2026
Contents
Summary
To provide general administrative and office support, ensuring the smooth day-to-day running of the office. The role includes reception duties, maintaining accurate records, supporting site and subcontractor procedures, and ensuring office supplies are adequately stocked.
- Wage
-
£15,392 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Shifts to be confirmed.
37 hours a week
- Start date
-
Monday 9 November 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
1. Reception and Visitor Management
- Answer incoming telephone calls in a professional and courteous manner, directing calls to the appropriate person or department.
- Welcome visitors to the office and ensure they sign in using the visitor book.
- Offer refreshments to visitors as appropriate.
- Maintain a professional and welcoming reception area.
- Notify the relevant manager when visitors or subcontractors arrive.
2. Subcontractor Management and Site Compliance
- Ensure all subcontractors have completed the required site induction before commencing work.
- Check that subcontractors’ insurance documentation is valid and up to date.
- Issue high-visibility (Hi-Vis) vests to subcontractors as required.
- Ensure all subcontractors sign in on arrival and sign out when leaving.
- Inform the relevant manager of subcontractors’ arrival.
3. General Office Administration
- Keep the office clean, tidy and organised at all times.
- Sort and distribute incoming post and prepare outgoing post as required.
- Carry out data entry and maintain accurate records and documentation.
- Undertake filing and ensure documents are stored correctly and are easily accessible.
- Provide general administrative assistance and office support to the team as required.
- Assist with day-to-day office tasks to support the efficient operation of the business.
4. Petty Cash and Vehicle Key Management
- Manage petty cash, ensuring all transactions are recorded accurately and receipts are retained.
- Maintain an accurate log of vehicle key movements, including the collection and return of keys.
- Ensure petty cash records and vehicle key logs are kept up to date.
5. Office Supplies and Cleaning Products
- Regularly check stock levels of stationery and cleaning products.
- Identify when supplies are running low and place orders as necessary.
- Ensure office supplies are stored neatly and appropriately.
Key Skills and Requirements
- Good organisational and time-management skills.
- A professional, polite and friendly telephone manner.
- Good written and verbal communication skills.
- Basic IT skills, including the use of email, spreadsheets and data-entry systems.
- Good attention to detail and accuracy when maintaining records.
- The ability to manage tasks effectively and work independently when required.
- A helpful, reliable and flexible approach to work.
- The ability to maintain confidentiality and handle information appropriately.
General Responsibilities
- Carry out any other reasonable administrative duties as requested by management.
- Follow company procedures and health and safety requirements.
- Maintain a professional approach when dealing with visitors, subcontractors, colleagues and external contacts.
Where you'll work
NEWBURN INDUSTRIAL ESTATE
SHELLEY ROAD
NEWCASTLE UPON TYNE
NE15 9RT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NCG
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- 4 days per week at Millfield
- 1 day per week at Newcastle College
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Logical
- Team working
- Initiative
About this employer
Working with world-leading brands in many industry sectors, Millfield’s experienced team provides complete engineering solutions to deliver high quality finished composite (FRP and GRP) components designed to meet each customer’s exact specifications and quality requirements. We use a range of moulding techniques to create components which seamlessly integrate into our customers’ own manufacturing/building processes. Our dedicated specialist service and support ensures we are adding value from prototype to full production.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Possibility for full time employment upon completion of apprenticeship.
Ask a question
The contact for this apprenticeship is:
NCG
Apprenticeships
apprenticeships@ncl-coll.ac.uk
01912004849
The reference code for this apprenticeship is VAC2000060731.
Apply now
Closes in 7 days (Friday 6 November 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.