Operations Assistant Apprentice

IPM HOLDINGS GROUP LIMITED

Sheffield (S21 1TZ)

Closes in 9 days (Friday 13 November 2026 at 11:59pm)

Posted on 4 November 2026

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Summary

This is a fantastic opportunity for someone looking to start their career in business operations within the security industry.

You will work alongside our experienced operations team, gaining hands-on experience in the day-to-day running of a busy security company while working towards a recognised apprenticeship qualification.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
9.00am - 5.00pm, Monday to Friday.

37 hours 30 minutes a week

Start date

Monday 16 November 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Assisting with daily operational activities.
  • Supporting the planning and management of staff rotas.
  • Communicating with security officers, clients and management.
  • Helping coordinate staffing requirements across multiple sites.
  • Updating company systems and maintaining accurate records.
  • Assisting with staff recruitment, onboarding and training administration.
  • Preparing reports and completing general administrative duties.
  • Responding to telephone calls and emails.
  • Supporting the operations team with last-minute staffing requirements.
  • Helping ensure the smooth running of our security contracts.

Where you'll work

Unit 103 Westthorpe Fields Road
Killamarsh
Sheffield
S21 1TZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CHESTERFIELD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4-C)
  • Maths (grade 4-C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Team working

About this employer

IPM Group is an award-winning, multi-service organisation providing security, CCTV, access control, commercial cleaning, stadium and event management, fire protection, facilities management, telecoms and more.
Established in 2006, we have grown from a specialist security provider into a trusted national support partner for clients across both the public and private sectors.

https://ipmgroupuk.com/about-ipm/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Potential job opportunity Operations Coordinator or Operations Manager Role.

Ask a question

The contact for this apprenticeship is:

CHESTERFIELD COLLEGE

Brittany Gill

Gillb@chesterfield.ac.uk

01246500681

The reference code for this apprenticeship is VAC2000060587.

Apply now

Closes in 9 days (Friday 13 November 2026 at 11:59pm)