Apprentice Import and Export Customs Broker
EXPEDITORS INTERNATIONAL (UK) LIMITED
Middlesex (TW14 8QH)
Closes in 25 days (Tuesday 17 November 2026 at 11:59pm)
Posted on 22 October 2026
Contents
Summary
Great opportunity to join Expeditors and gain your Level 3 International Freight Forwarding qualification. Earn while you learn and progress through out company to become a valued member of the team.
- Wage
-
£18,000 a year
- Training course
- International freight forwarding specialist (level 3)
- Hours
-
9:00am - 5:30pm, Monday to Friday.
38 hours a week
- Start date
-
Tuesday 1 December 2026
- Duration
-
1 year 6 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Support the smooth movement of air freight, road freight and customs shipments
- Accurately enter and maintain shipment information within company systems
- Track and trace shipments and provide updates to customers, suppliers and colleagues
- Assist with customs clearance activities, including preparing and checking customs documentation
- Support the arrangement of transport and final delivery of shipments
- Communicate professionally with customers, overseas offices, carriers, customs authorities and transport
providers - Help ensure accurate billing, invoicing and maintenance of shipment records
- Follow company procedures, customer requirements and compliance regulations at all times
- Escalate shipment delays, discrepancies or operational issues where required
- Support the team in achieving service, quality and performance targets
- Identify opportunities to improve operational efficiency and productivity
- Complete apprenticeship training and development activities to build knowledge of freight forwarding, customs
processes and logistics operations - Demonstrate professionalism, integrity and a commitment to excellent customer service
Apprentice responsibilities
- Learn freight-forwarding and customs procedures
- Follow company policies and health & safety requirements
- Provide good customer service and professional communication
- Keep accurate records and update databases
- Support experienced import/export staff with daily operations
- Develop knowledge of Incoterms, customs procedures, air waybills, cargo handling and international trade
Where you'll work
1 Ascot Road
Bedfont
Middlesex
TW14 8QH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Training course
International freight forwarding specialist (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
- Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
- Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
- Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
- Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
- Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
- Identify and source data from customers, systems or colleagues.
- Identify and resolve problems in line with responsibilities.
- Create and maintain productive working relationships with internal and external customers.
- Adapt communication based on the situation and the audience.
- Identify problems outside of limits of responsibility and escalate within company policy.
- Communicate in writing, preparing communications on technical matters.
- Communicate with others verbally, including internal and external customers.
- Air. Use and adapt terminology appropriate to the air freight industry.
- Air. Select and use documentation appropriate to the air freight industry.
- Ocean. Use and adapt terminology appropriate to the ocean freight industry.
- Ocean. Select and use documentation appropriate to the ocean freight industry.
- Road. Use and adapt terminology appropriate to the road freight industry.
- Road. Select and use documentation appropriate to the road freight industry.
- Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
- Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
- Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
- Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
- Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
- Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
- Identify and source data from customers, systems or colleagues.
- Identify and resolve problems in line with responsibilities.
- Create and maintain productive working relationships with internal and external customers.
- Adapt communication based on the situation and the audience.
- Identify problems outside of limits of responsibility and escalate within company policy.
- Communicate in writing, preparing communications on technical matters.
- Communicate with others verbally, including internal and external customers.
Training schedule
- Monthly remote workshops with your delivery tutor
- BIFA workshops
- Off job training hours to complete your training
More training information
- Equal to Level 3 (A level)
- Level 3 International Freight Forwarding Specialist Apprenticeship Standard qualification
- On the job training delivered by the employer
- Apprentices under 18 without Level 2 English and Maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the
apprenticeships English and mathematics minimum requirement is Entry Level 3 - Allocation of an apprenticeship delivery coach who will carry out regular training
- Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order
to progress and develop - Identify, track and support 6 hours off the job training activities
- Quarterly formal progress review meetings, identifying learning achievements and next steps
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
Other requirements
- GCSE English (Grade A*-C/ 4-9) desirable
- GCSE Maths (Grade A*-C/ 4-9) desirable
- Communication skills
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Proactive
About this employer
Expeditors is a Fortune 500 global logistics company offering highly optimised and customised supply chain solutions. We are a service-based company offering a highly flexible approach to supply chain management. At the core of our cultural philosophy is a mission to exceed customers’ expectations through excellence in our service. We offer apprenticeships in International Trade and Logistics. Through this apprenticeship you will gain a rounded understanding of the freight forwarding industry setting you up for a long lasting career.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
To progress within the company and begin a long term career within the freight industry.
Ask a question
The contact for this apprenticeship is:
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Kerry Traill
Kerry.traill@seetec.co.uk
07903053388
The reference code for this apprenticeship is VAC2000060474.
Apply now
Closes in 25 days (Tuesday 17 November 2026 at 11:59pm)