Business Administration Apprentice

LIVING WATERS HEALTHCARE SERVICES LTD

Bristol (BS20 7AN)

Closes in 15 days (Thursday 5 November 2026 at 11:59pm)

Posted on 21 October 2026

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Summary

As a Business Administration Apprentice, you will support reception and administrative duties, maintain confidentiality, contribute to effective teamwork, and help uphold high standards across the organisation.

• Wage:

  £19,827.60 a year

  Minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Working Pattern: 4 days per week, Monday to Friday. Working Hours: 9am to 4pm.

  30 hours a week

• Start date:

  Monday 30 November 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Answers telephone calls/email enquiries and direct them appropriately
• Assists in maintaining communication with internal and external stakeholders
• Maintains filing systems and records
• Performs record keeping functions; note taking etc
• Schedules appointments for client assessments or reviews
• Uploads and updates care plans on the system
• Occasionally raises invoices and follows up on payments from clients
• Operates office equipment to support office activities
• Carries out administrative tasks as and when required
• Assisting with staff supervision and rota management
• Handling and escalating concerns or complaints when required
• Working closely with the manager to ensure smooth service delivery

Where you'll work

Kestral Court
Harbour Road
Portishead
Bristol
BS20 7AN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WESTON COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Business Administrator Level 3
• Attend monthly workshops
• Receive ongoing support from a dedicated assessor through regular workplace visits

Requirements

Essential qualifications

GCSE in:

• English (grade C/4)
• Maths (grade C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working
• Reliable

About this employer

Living Waters healthcare Services Limited has years of experience in the caring profession and is an independently owned Domicilliary Care Company aiming to provide high quality personal care and support to clients living in their own homes in the community.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

 

Potential to progress onto a higher level qualification following successful completion of the programme, subject to employer requirements and individual career goals.

Ask a question

The contact for this apprenticeship is:

WESTON COLLEGE

The reference code for this apprenticeship is VAC2000060262.

Apply now

Closes in 15 days (Thursday 5 November 2026 at 11:59pm)