Business Administration apprenticeship
STRYSEN HEATING LIMITED
SUTTON COLDFIELD (B74 4AU)
Closes on Monday 30 November 2026
Posted on 22 October 2026
Contents
Summary
The apprentice will play a key role in ensuring the business meet its key goals and targets.
Providing a general administrative support to Operations, Sales and Business Support Teams.
- Wage
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£12,480 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Working hours will be 4 days (To be confirmed). 9.00am to 5.00pm, with a 30 minutes lunchbreak (Unpaid).
30 hours a week
- Start date
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Tuesday 1 December 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Provide general administrative and clerical support to ensure efficient office operations
- Manage incoming and outgoing correspondence (emails, phone calls, mail, etc.)
- Maintain and update company records, databases, and filing systems (both digital and physical)
- Schedule and coordinate meetings, appointments, and travel arrangements if necessary
- Assist in the preparation of regularly scheduled reports or presentations
- Order and maintain office supplies and equipment; liaise with suppliers as needed
- Support team members with administrative tasks and project coordination
- Handle data entry and maintain accuracy in documentation and record-keeping
- Greet visitors and provide general support to clients and staff
- Update digital content and online presence
Where you'll work
127 CLARENCE ROAD
SUTTON COLDFIELD
B74 4AU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
P.T.P. TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administration Level 3 Standard
- Relevant workplace training
- Functional Skills if required
More training information
Your programme will be delivered online, with the following structure:
- 9 workshops which will be delivered on-line on a monthly basis.
- During these sessions, new topics will be taught by your tutor.
- Between sessions, you’ll complete self-study tasks spread throughout the week.
- You will have regular meetings with your tutor on 1-2-1 basis every 6-8 weeks. Along with quarterly reviews.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4 and above)
- Math's (grade 4 and above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Team working
- Initiative
About this employer
Trusted Gas Safe Engineers who carry out quality heating work.
Strysen provide a comprehensive range of services both domestic and commercial, including installation, maintenance, emergency repairs, heating, plumbing and electrical services. Strysen's expertise and experience, covers all types of properties including homes, offices, factories, schools, restaurants, nursing homes and clubs.
Strysen Heating aim to provide a professional service to every single customer we deal with, delivering quality workmanship at a reasonable cost. Customer satisfaction is paramount in every aspect of our business.-- Mr D. Morris & Mr A. Jealous, Directors of Strysen Heating Ltd
Strysen Heating was established in 1977 by two heating engineers working in partnership, originally trading from offices on St. James Rd, Mere Green, Sutton Coldfield and gradually built a reputation in the area for service and expertise. With this good reputation the business expanded, and the company moved to larger premises at 127 Clarence Road, Four Oaks, Sutton Coldfield - where it still trades from today. In 2012, the original directors retired and passed the business on to Mr D. Morris with the aim of continuing to achieve the high standards set by their predecessors. This change has brought with it a new trading name, Strysen Heating ltd and has expanded further into the wider construction sectors.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
How will you travel to work?
Ask a question
The contact for this apprenticeship is:
P.T.P. TRAINING LIMITED
PTP Recruits
ptprecruits@ptp-training.co.uk
01922651100
The reference code for this apprenticeship is VAC2000060212.
Apply now
Closes on Monday 30 November 2026