Business and Administration Apprentice
Widcombe GP Surgery
BATH (BA2 4JT)
Closes in 24 days (Saturday 14 November 2026 at 11:59pm)
Posted on 20 October 2026
Contents
Summary
Looking to kick-start your career in healthcare? Join our friendly and supportive team at Widcombe Surgery, where you'll gain valuable hands-on experience while earning a salary and working towards a recognised qualification.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 37.5 hours. Your working hours would fall between 8.00am - 6.30pm. May include a rota basis and unpaid lunch breaks. Some evenings to 8.00pm.
37 hours 30 minutes a week
- Start date
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Friday 1 January 2027
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answer telephone and online queries
- Update patient records on clinical systems (training provided)
- Process prescriptions and patient correspondence
Where you'll work
3-4 WIDCOMBE PARADE
BATH
BA2 4JT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WILTSHIRE COLLEGE AND UNIVERSITY CENTRE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training will take place in the workplace with weekly study time provided.
Requirements
Essential qualifications
GCSE in:
- English (grade 4-9)
- Maths (grade 4-9)
Desirable qualifications
GCSE in:
- Business (grade 4-9)
- ICT (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
Role involves dealing with sensitive information and speaking with patients who may be anxious or unwell. A caring, professional attitude is desirable.
About this employer
Widcombe Surgery is a well-established GP practice located in the heart of Bath, providing high-quality care to our local community. We are a supportive and welcoming team, committed to training and developing our staff.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
May lead to a full-time position for the right candidate.
Ask a question
The contact for this apprenticeship is:
WILTSHIRE COLLEGE AND UNIVERSITY CENTRE
Wiltshire College and University Centre Apprenticeship Team
apprenticeships@wiltshire.ac.uk
01249465282
The reference code for this apprenticeship is VAC2000060199.
Apply now
Closes in 24 days (Saturday 14 November 2026 at 11:59pm)