Public Transport Admin Apprentice

Brighton and Hove City Council

Hove (BN3 3BQ)

Closes in 11 days (Monday 2 November 2026)

Posted on 19 October 2026

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Summary

Brighton & Hove Council is one of the city’s largest employers and we, the Public Transport Team, have an opportunity for you to be a part of it all and learn how we deliver fair and inclusive, safe, efficient and sustainable public transport for this beautiful city. This is a great opportunity to study a Business Admin Level 3 apprenticeship.

• Wage:

  £24,521 a year

  Minimum wage rates (opens in new tab)

  After the first year, National Minimum Wage for your age will apply but no less than starting salary.

• Training course: Business administrator (level 3)
• Hours: Normal working days are Monday to Friday inclusive. The total paid hours are 37 per week. The normal working hours are 8.30am- 5.00pm but with some flexibility by agreement.

  37 hours a week

• Start date:

  Monday 4 January 2027

• Duration:

  1 year 9 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The team administrator provides efficient and effective administrative support to the Public Transport team and wider Transport Division.

You will:

• Learn about the city’s local transport network and how it is planned
• Develop professional relationships and communicate effectively
• Attend meetings and site visits that involve planning, logistics, problem solving and generally being a part of the process
• Contribute to any project work and presentations and update information
• Arrange meetings and take minutes, process invoices and other financial information and general office duties

Where you'll work

Town Hall
Norton Road
Hove
BN3 3BQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CHICHESTER COLLEGE GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You will gain hands-on experience that will be linked to the knowledge, skills and behaviours outlined in the Business Admin Level 3 apprenticeship and have supported learning with a tutor through Chichester College Group and a mentor in the workplace. The college will be responsible for supporting you with your learning and will carry out assessments on your progress. The course will include fortnightly workshops that are available online plus assessor meetings every 4-6 weeks.

Functional skills maths and English level 2 if required.

Requirements

Desirable qualifications

GCSE in:

• English (grade 4-9)
• Maths (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Team working
• Initiative
• Non judgemental
• Patience
• Flexible
• Confidentiality skills

Other requirements

The job is office based with some possibility of working from home by agreement. You will also have to do site visits in all weather conditions. Suitable Personal Protective clothing & equipment will be provided.

About this employer

We are one of the largest employers in Sussex employing around 8,000 staff who deliver more than 700 services to local residents. Working for us is more than just a job. It’s all about making a real difference to people’s everyday lives. We firmly believe that our staff are our greatest asset and it’s important to us that they are happy, healthy and productive at work. We are an accredited Living Wage employer and offer a range of financial and non-financial benefits.

http://www.brighton-hove.gov.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

The apprentice will gain experience in local government methods and practices which will make them highly suitable to further their career in local government, other public organisations, or the third sector. They will also gain general skills and knowledge which are transferable to the private sector.

Ask a question

The contact for this apprenticeship is:

Brighton and Hove City Council

Barbara Higgins

barbara.higgins@brighton-hove.gov.uk

01273 291575

The reference code for this apprenticeship is VAC2000059972.

Apply now

Closes in 11 days (Monday 2 November 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.