Level 3 Business Administration Apprentice

ADAPTATION SUPPLIES LTD

MANCHESTER (M11 2PS)

Closes on Monday 30 November 2026

Posted on 19 October 2026

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Summary

Adaptation Supplies LTD are looking for a business administration apprentice to support their day-to-day operations whilst gaininf hands-on experience and formal training through an apprenticeship program. This role is ideal for someone looking to develop a broad skill set in a dynamic business environment.

Wage

£19,760 a year

Minimum wage rates (opens in new tab)

Hourly Pay is £9.50

Training course
Business administrator (level 3)
Hours
Monday to Friday, 7.30am - 4.00pm. 30 minute lunch break.

40 hours a week

Start date

Friday 1 January 2027

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Sales Support:

  • Assist with processing customer orders and enquiries.
  • Maintain accurate customer records and databases.
  • Support the sales team with quotations and follow-up.

Administrative Duties:

  • Perform general office tasks such as filing, scanning, and data entry.
  • Manage incoming and outgoing communications (emails, phone calls, mail).
  • Support the finance team with basic administrative tasks. 

Warehouse Operations:

  • Assist with receiving, storing, and dispatching goods.
  • Help maintain inventory records and stock levels.
  • Ensure the warehouse is clean, safe, and organised.
  • Learn and follow health and safety procedures.

Where you'll work

52 CORNWALL STREET
MANCHESTER
M11 2PS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BURNLEY COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The training method will be day release. This means the apprentice will work with the employer 4 days a week and attend college 1 day a week for their study day.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Initiative
  • Patience

About this employer

Adaptation Supplies Limited (ASL) specialises in the supply of quality bathroom adaptation products for the elderly and disabled, including wetrooms, showers, tiles, flooring and electricals. We supply and deliver bathroom adaptation supplies nationwide to the trade and public from our Manchester based showroom. We also specialise in bulk supply of disability & elderly bathroom products to care homes and other residential and non-residential care facilities. ASL was formed in November 2004 and was purchased at the beginning of October 2019 by UPS Building & Maintenance Limited (UPS) who have a number of contracts with councils to undertake adaptations of wetrooms and other building and maintenance works.

https://www.adaptationsupplies.com/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

BURNLEY COLLEGE

Themis Team

apprenticeships@themis.ac.uk

01282733005

The reference code for this apprenticeship is VAC2000059862.

Apply now

Closes on Monday 30 November 2026