Apprentice Payroll Assistant

STEVEN EAGELL LIMITED

Milton Keynes (MK5 8PA)

Closes in 13 days (Monday 2 November 2026 at 11:59pm)

Posted on 19 October 2026

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Summary

Kick-start your career with Steven Eagell Group! Join our friendly Payroll Team, learn how to process payroll, support employees and develop your Excel skills, all while working towards a Level 3 qualification. No experience needed – just a positive attitude, willingness to learn.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Payroll administrator (level 3)
Hours
Monday to Friday; start and finish times to be agreed, between the hours of 8.00am and 6.00pm.

37 hours 30 minutes a week

Start date

Monday 9 November 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Assist with processing the monthly payroll, ensuring employees are paid accurately and on time.
  • Respond to employee payroll queries, helping with payslips, tax, deductions and payments.
  • Learn how to use Workday, our HR and payroll system, to update and maintain employee records.
  • Process payroll changes, including new starters, leavers, salary changes, overtime and bonuses.
  • Develop Excel skills to help organise, check and analyse payroll information.
  • Assist with calculating statutory payments, including sick pay, maternity and paternity pay.
  • Support the team with payroll checks, reconciliations and reporting.
  • Communicate with colleagues across the business to resolve payroll queries.
  • Learn about PAYE, National Insurance, pensions and payroll legislation.
  • Work closely with the Payroll Team, gaining hands-on experience and gradually taking on more responsibility.
  • Complete apprenticeship training and coursework towards a Level 3 Payroll Administrator qualification.

Where you'll work

Power House
Harrison Close, Knowlhill
Milton Keynes
MK5 8PA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WEST SUFFOLK COLLEGE

Training course

Payroll administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Training schedule

The apprentice will work towards a Level 3 Payroll Administrator qualification, combining practical, hands-on experience in our Milton Keynes Head Office with structured training delivered remotely by the training provider.

Training will include regular one-to-one sessions with a dedicated tutor via Microsoft Teams, alongside group learning sessions and activities provided through a shared online learning platform.

Ongoing support, coaching and practical training will be provided by our experienced Payroll Team throughout the apprenticeship, allowing the apprentice to apply their learning in a real working environment.

Training sessions and learning activities will take place regularly throughout the apprenticeship, with dedicated time allocated during working hours.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Non judgemental
  • Patience

About this employer

Established in Milton Keynes in 2002, Steven Eagell Group has grown to become Britain's largest Toyota and Lexus retailer, with over 40 locations across the UK.

We're an award-winning, growing business that believes our people are the key to our success. We pride ourselves on creating a supportive and welcoming working environment where teamwork, development and having a positive attitude really matter.

We are passionate about helping our employees grow, offering training, career development and opportunities to progress within the business.

Whether you're just starting your career or looking to develop new skills, Steven Eagell Group is a great place to learn, grow and be part of a successful team.

https://www.steveneagell.co.uk/ (opens in new tab)

Company benefits

Benefits from day 1:

  • 25 days annual leave plus Bank Holidays
  • Paid Birthday day off
  • 5 days occupational sick pay 
  • Company pension scheme

After successfully completing probation:

  • Health Cash Plan
  • Company Car Lease Scheme
  • Staff rates for car purchases/ servicing
  • Death in service cover

After the relevant qualifying Period:

  • Enhanced maternity and paternity pay

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Upon successful completion of the apprenticeship, there may be an opportunity to progress into a permanent Payroll Assistant role within Steven Eagell Group.

As skills and experience develop, further career progression opportunities may include Payroll Administrator, Payroll Officer and more senior positions within the Payroll Team.

We are committed to supporting our employees' development and encouraging long-term career growth within the business.

Ask a question

The contact for this apprenticeship is:

STEVEN EAGELL LIMITED

Emma Marshall

Emma.Marshall@steveneagell.co.uk

The reference code for this apprenticeship is VAC2000059843.

Apply now

Closes in 13 days (Monday 2 November 2026 at 11:59pm)