Underwriting Services Apprentice
ROKSTONE GROUP LIMITED
London (E3 2SE)
Closes in 18 days (Sunday 8 November 2026)
Posted on 20 October 2026
Contents
Summary
Join our London Operations team as an Underwriting Services Apprentice, supporting underwriting processes and maintaining accurate insurance records. You will learn how policies are managed, work on business projects and develop industry knowledge while completing a Level 3 Insurance Practitioner Apprenticeship and Cert CII qualification.
- Wage
-
Competitive
Competitive wage offered
- Training course
- Insurance practitioner (level 3)
- Hours
-
Monday - Friday (Times to be confirmed).
37 hours 30 minutes a week
- Start date
-
Monday 11 January 2027
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Dynamic Administrative Responsibilities: Dive into data entry, manage electronic filing, and create essential insurance documents
- Policy Management: Efficiently input and update policies, invoices, endorsements, and tackle various tasks using our in-house systems
- Team Collaboration: Offer vital support to the Team Lead and colleagues, ensuring smooth operations
- Problem Solving: Address and resolve issues and discrepancies with a proactive approach
- Project Participation: Get involved in exciting company projects, as needed
- Build Your Insurance Knowledge: Work towards becoming an operational subject matter expert for the specific Specialty, Commercial and Consumer lines of business
- Take on additional duties and showcase your adaptability
FCA Conduct Rules:
Under the Senior Managers and Certification Regime the FCA and Aventum expects that:
- You must act with integrity
- You must act with due skill, care and diligence
- You must be open and cooperative with the FCA, the PRA and other regulators
- You must pay due regard to the interests of customers and treat them fairly
- You must observe proper standards of market conduct
- You must act to deliver good outcomes for retail customers
Where you'll work
11 Monument St
London
E3 2SE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
METAGEDU APPRENTICESHIPS LTD
Training course
Insurance practitioner (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
- Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
- Analyse data to make evidence based decisions.
- Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
- Apply appropriate method of communication for audience and circumstances.
- Records, verifies, maintains and where appropriate, shares information.
- Compliant with relevant governance, policies and procedures.
- Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
- Balances competing priorities in order to meet deadlines.
- Builds and maintains positive relationships.
- Work as part of a team to help achieve results.
- Identify potential claims fraud and determine the correct action to prevent loss.
- Manage insurance claims and/or payments within the limits of responsibility in line with policies and procedures.
- Identify and manage insurance risks within the limits of responsibility in line with policies and procedures.
- Recommend insurance and premiums decisions within the limits of responsibility and in line with organisational policies and procedures.
- Gather and interpret relevant information to provide a return on insurance decisions.
- Match client’s needs with available insurance products and services.
- Optimises the potential return on insurance decisions within the scope of own role by identifying and positioning the client’s case with the insurer.
- Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
- Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
- Analyse data to make evidence based decisions.
- Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
- Apply appropriate method of communication for audience and circumstances.
- Records, verifies, maintains and where appropriate, shares information.
- Compliant with relevant governance, policies and procedures.
- Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
- Balances competing priorities in order to meet deadlines.
- Builds and maintains positive relationships.
- Work as part of a team to help achieve results.
Training schedule
Insurance Practitioner Level 3 Apprenticeship.
Requirements
Essential qualifications
GCSE in:
- Maths (grade 4-9)
- English (grade 4-9)
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- IT skills
- Team working
- Problem solving skills
- Attention to detail
Other requirements
We are proud to be an equal opportunities employer, with 93% of employees saying they can be themselves at work. We welcome applicants from all backgrounds and foster an inclusive culture. We recognise the importance of flexibility and offer hybrid working. Reasonable adjustments are available throughout the recruitment process.
About this employer
Rokstone, part of the Aventum Group, is an established international underwriting MGA and approved Lloyd’s of London coverholder, where we also hold a Lloyd’s Box. With innovation at our core, we go beyond the ordinary to offer brokers specialised (re)insurance solutions. Within Rokstone, we house specialist MGAs such as Novus, iSure and iFarm, each contributing to our commitment to redefining industry standards. At the heart of Aventum are our people. Our employees collaborate in dynamic, service-focused teams. Together, we strive daily to achieve our goals and objectives with a shared dedication to revolutionising the insurance industry for the better. The Company offers a competitive benefits package via a flexible benefits platform. In addition to core benefits, employees can tailor their benefits according to their individual needs. Employee development is key to the ongoing development of Aventum on the whole. We invest in our people, empowering them to grow their careers and advance within the Group. Our dynamic culture is rooted in the continuous desire of our people to learn and challenge themselves.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Excellent progression available within the company. This may lead to a permanent position with the employer and future progression.
Ask a question
The contact for this apprenticeship is:
METAGEDU APPRENTICESHIPS LTD
Recruitment Team
recruitment@metagedu.io
07539331828
The reference code for this apprenticeship is VAC2000059712.
Apply now
Closes in 18 days (Sunday 8 November 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.