Business Administration Apprentice Level 2
KEYBOARD SPECIALISTS LIMITED
Salisbury Street (WS10 8XB)
Closes in 23 days (Friday 13 November 2026)
Posted on 20 October 2026
Contents
Summary
This is a fantastic opportunity to join a well established online keyboard specialist / retailer of over 3000 keyboards, mice, touchpads, card readers and other similar accessories. This role is a varied office based role with opportunities to grow and develop new skills and experience within this professional office setting.
- Wage
-
£14,560 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
9.00am to 5.00pm, Monday to Friday.
1 hour unpaid lunch break.
35 hours a week
- Start date
-
Monday 7 December 2026
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Duties will include:
- Answering the telephones and assisting customers with a broad range of enquiries
- Sending emails to customers / suppliers
- Updating database and online ordering system regularly
- Updating website regularly with product and price changes
- Answering online enquiries in a timely and highly professional manner
- Processing new customer orders received for invoicing
- Assisting management team with compiling of information for reports
- Filing
- Photocopying
- Scanning documents
Where you'll work
Unit 44-45 Darlaston Central Trading Estate
Salisbury Street
WS10 8XB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE NVQ TRAINING CENTRE LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Teaching and learning the skills, knowledge and behaviours within Business Administration.
Requirements
Essential qualifications
GCSE in:
- English (grade 4 or above)
- maths (grade 4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Administrative skills
- Attention to detail
- Customer care skills
- Initiative
- IT skills
- Number skills
Other requirements
Have you considered the location, pay and hours for suitability?
About this employer
We are the leading UK supplier of Medical, Educational & Industrial Keyboards and IT accessories.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
After successful completion the company will offer long term career progression and advancement opportunities.
Ask a question
The contact for this apprenticeship is:
THE NVQ TRAINING CENTRE LIMITED
Rachel Hood
rachel@apprenticeship-centre.co.uk
0845-223 5020
The reference code for this apprenticeship is VAC2000059494.
Apply now
Closes in 23 days (Friday 13 November 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.