Administration Apprentice

M A EDWARDS (FCA) LTD

BIRMINGHAM (B38 8SD)

Closes in 28 days (Friday 20 November 2026)

Posted on 22 October 2026

Print

Contents

Summary

A vacancy exists for a young person to become our Admin Apprentice. We are a family run Accountancy Practice in Kings Norton. All previous Admin Apprentices we have had have been given permanent employment at the end of the training period. We are offering a fully funded L2 Apprenticship, with hands on mentoring from experienced colleagues.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

We regularly review salaries based on performance.

Training course
Administration assistant (level 2)
Hours
Monday to Friday Office hours are 8.00am to 5.00pm. Start and finish time within these times to comply with a working 37.5 hours per week.

37 hours 30 minutes a week

Start date

Tuesday 1 December 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Greeting clients- providing a warm face to face welcome, or telephone
  • Filing and archiving documents
  • Spreadsheet management
  • General office support- responding to client emails, helping to prepare documents

Where you'll work

26 THE GREEN
KINGS NORTON
BIRMINGHAM
B38 8SD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SOUTH AND CITY COLLEGE BIRMINGHAM

Training course

Administration assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

Training on-the-job and one day a week at the Digbeth campus on Wednesdays.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4/C)
  • Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Presentation skills
  • Administrative skills
  • Logical
  • Team working
  • Creative
  • Initiative

Other requirements

This is a great opportunity to possibly secure your future. Not many employers can say that they have given full-time posts to all previous apprentices.

About this employer

A Chartered Accountant’s Practice. We deal with accounts/book-keeping/payroll of many different clients

http://www.maedwards.co.uk (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Our previous history with Business Admin Apprentices is that they have all become full-time employees at the end of their training. If then they wanted to progress to Level 3 we would support that.

Ask a question

The contact for this apprenticeship is:

SOUTH AND CITY COLLEGE BIRMINGHAM

The reference code for this apprenticeship is VAC2000059388.

Apply now

Closes in 28 days (Friday 20 November 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.