Business Support Apprentice

YOU FIRST SUPPORT SERVICES CIC

Langport (TA10 0QN)

Closes in 19 days (Thursday 5 November 2026 at 11:59pm)

Posted on 15 October 2026

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Contents

Summary

Join our Level 2 Business Administration Apprenticeship and gain real-world experience while you earn and learn. You'll work with our friendly Business Support team, build valuable office skills, learn invoice processing, and develop confidence using Microsoft Office and other business systems.

Wage

£18,000 a year

Minimum wage rates (opens in new tab)

Salary increase potential on completion of apprenticeship.

Training course
Administration assistant (level 2)
Hours
Monday - Friday 9am-5pm.

37 hours a week

Start date

Tuesday 5 January 2027

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As our Level 2 Business Administration Apprentice, you'll play an important role in keeping the business running smoothly while developing valuable skills for your future career. Your responsibilities will include:

  • Communicating with customers, colleagues, family members, and external professionals.
  • Answering enquiries, passing on messages, and providing excellent customer service.
  • Handling and distributing emails, letters, and other communications.
  • Using Microsoft Office and other business systems to support daily operations.
  • Supporting invoice processing by preparing, checking, and submitting invoices.
  • Recording financial information, updating spreadsheets, and assisting with billing activities.
  • Extracting and entering data accurately from digital systems.
  • Ensuring financial records and documentation are completed accurately and on time.
  • Taking part in training and completing your apprenticeship programme.
  • Learning new skills and taking on additional responsibilities as your confidence grows.
  • Supporting the wider team with general administration and operational tasks as required.

Where you'll work

The Seed Factory
Aller
Langport
TA10 0QN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

UNIVERSITY CENTRE SOMERSET COLLEGE GROUP

Training course

Administration assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4/C or above or equivalent)
  • Maths (grade 4/C or above or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Customer care skills
  • Administrative skills
  • Analytical skills
  • Team working
  • Initiative
  • Non judgemental

Other requirements

  • Ability to get to work in rural location - commute or plan to relocate before starting work required.

About this employer

You First Support Services is a forward thinking, innovative and market leading Social Enterprise, formed as a Community Interest Company (CIC), that enables autistic people, people with learning disabilities and/or mental health illness to build and grow their lives in a way that is both meaningful and purposeful for them.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

You First Support Services are looking for someone who can grow as the role develops and as such, there is potential for progression opportunities for the right candidate as the business function grows.

Ask a question

The contact for this apprenticeship is:

UNIVERSITY CENTRE SOMERSET COLLEGE GROUP

The reference code for this apprenticeship is VAC2000059325.

Apply now

Closes in 19 days (Thursday 5 November 2026 at 11:59pm)